Headphone jack bent inside front panel, no longer detects insertion and removal

Aug 12, 2017
3
0
510
I bent over with my headphones on and did not feel the cable stretch at all, unfortunately it bent the plugin in the front panel at about a 30 degree angle. It still plays sound through the headphones, but now it does not detect that the headphones are removed and start playing through the speakers. Vice-verse if I plug the headphones in. Both ways are broken.]

Am I just completely screwed?

I have a Vivo ATX Mid tower

https://www.amazon.com/VIVO-Computer-Tempered-3-speed-CASE-V08/dp/B07176Q5DS/ref=sr_1_7?s=electronics&ie=UTF8&qid=1505782946&sr=1-7&keywords=vivo+tower

91sxD1ehJEL._SL1500_.jpg
 
Solution
Contact Vivo support and see if they will sell you a jack/panel assembly for the case. I couldn't find any pictures of the case internals. but I'm thinking that most likely you'll need to replace the whole assembly with the switched and ports. You may not be able to just replace the headphone jack.
Contact Vivo support and see if they will sell you a jack/panel assembly for the case. I couldn't find any pictures of the case internals. but I'm thinking that most likely you'll need to replace the whole assembly with the switched and ports. You may not be able to just replace the headphone jack.
 
Solution
We're sorry the headphone jack is no longer working! Please contact customer support about a replacement part. The headphone jack is part of the USB board, which is easily replaced since it's held in place by two screws underneath. No need to replace the whole assembly for this. :)