[SOLVED] headphone jack help

Aug 3, 2020
5
0
10
hello, so i have a logitech g433 headset that has a splitter (came with the headphones) so i can have a mic and headphone output. I need to connect it to my lenovo c330 chromebook since my pc doest have a webcam. it only has one headphone jack so i took a headphone jack to usb converter that came with the headphones to try and connect it to my chromebook with the mic cable in the chromebook. my headphones worked but not the mic. the mic and the headphones worked on my pc. Also, the mic didnt work at all on the chromebook do you know a cable that would solve this problem. is it a problem with my chromebook? thanks. feel free to ask me to clarify. Thanks!
 
Solution
That headset looks to come with several cables, that splitter you ahve connected should be connected to a single 4 pole cable, remove that and see if that works with the chrombook. That USB dongle is not a "converter" it's an actual soundcard (DAC) that needs to load drivers on the system it connects to, the Chromebook may not be detecting it properly. But just using the cable the headset comes with without the splitter add-on should work.
That headset looks to come with several cables, that splitter you ahve connected should be connected to a single 4 pole cable, remove that and see if that works with the chrombook. That USB dongle is not a "converter" it's an actual soundcard (DAC) that needs to load drivers on the system it connects to, the Chromebook may not be detecting it properly. But just using the cable the headset comes with without the splitter add-on should work.
 
Solution