Question Headphone not working when plugged in Laptop but works in other devices

May 16, 2020
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I have an HP Pavilion 14-e036tx Notebook PC. Suddenly from yesterday my audio port has stopped working. When I connect my headphone, the laptop simply keeps using the speakers. The headphone (Both as a playback and mic) doesn't even show up in the Sound panel (image 1 & 2). I have updated my drivers (realtek) and tried a different driver too (Image 3) but none of it works. FYI, I have found other people in this forum with the same problem, they updated their BIOS and it got fixed, but my BIOS is up to date. Can anyone help me in this regard? TYI!


Configuration:
HP Pavilion 14-e036tx Notebook PC
Intel Core i7-4702MQ CPU @2.20GHz
Radeon 8670M
8GB RAM
1TB HDD

Image 1: View: https://i.imgur.com/Ep06SrQ.png

Image 2: View: https://i.imgur.com/Ep06SrQ.png


Image 3: View: https://i.imgur.com/T50fsHY.png
 

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