Headphones do not work at all please help!

May 17, 2018
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Hello, sound in my computer always worked as it should, but today I got home and started up my pc as one does and it had an update. I waited for the update to finish, and then plugged in my headphones to listen to some music on spotify. I noticed my headphones werent playing sound, but when unplugged the system speakers played sound. I searched about one hour through forums and websites to try to find several solutions. I tried to check for deactivated devices in the sound playback tabs, I tried to update my drivers automatically and manually, I tried to deactivate speakers while headphones were plugged and then unplug them to see if speakers would activate, I tried to solve the problem through realtek sound manager and I even installed a driver updater to try to solve the issue. So far none of them worked, would apreciate the help since I use my computer to play games and listen to music and vídeos which require sound. Thank you.
 


Ive done some research to learn what that is and I am going to download the latest BIOS update for my pc model which is ASUS G771JW from the asus website, is that what I shoud do?
 


Oh yeah I also forgot to mention they arent presente in the playback devices tab. Already tried disconnected speakers and also unistalled my speakers without totally removing them and installing them again in the device manager
 


I updated my BIOS and its back working like a charm, thank you so much! I was already thinking the worst, that my headphone jack was physically damaged or something even worse.