Question Headphones sound not working

serafin152

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Feb 16, 2021
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Hi, one day after working perfectly fine, I have no sound from my headphones. My system just doesnt detect them. I checked them in another pc - they work fine. I connected other headphones to my pc - same story, system doesnt detect them. Same goes for 3rd one. Im using jack 3,5mm slot on the motherboard. But i have another one in front panel but it give the same results - pc doenst detect them. I cant see antything in devices or anywhere. Its like they are not there.
I tried recovery point few days back - nothing
Reinstaled realtek audio drivers - nothing.
Dont know what else I can do. Did my jack died? But then why its not wortking in front aswell?

Specs:
Win 10
Motherborad: Gigabyte x570 Gaming X
Headphones: genesis neon 350
 

serafin152

Prominent
Feb 16, 2021
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545
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My others inputs works (like ethernet, every usb etc) is it possible that 3,5mm died somehow? All of them? Cuz my mic isn't working as well - havent notice at first
 
My others inputs works (like ethernet, every usb etc) is it possible that 3,5mm died somehow? All of them? Cuz my mic isn't working as well - havent notice at first
It is unlikely there is a hardware problem with your audio, more likely a problem with how your audio is configured. Just to be clear, how are you getting audio to your speakers, HDMI? Does your monitor have a headphone jack?
 
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serafin152

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Feb 16, 2021
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My monitor is connected with hdmi. Monitor have sound. Doesnt have jack, its old monitor.
Headphones that i connect with bluetooth have sound aswell.
Problem is with my headphones/mircophone i connect with jack to my motherboard. Both doesnt work.
 
My monitor is connected with hdmi. Monitor have sound. Doesnt have jack, its old monitor.
Headphones that i connect with bluetooth have sound aswell.
Problem is with my headphones/mircophone i connect with jack to my motherboard. Both doesnt work.
Have you tried solutions 4 and 5 in this troubleshooting guide?
Solution 4: Enable Stereo Mix
Solution 5: Disable front panel jack detection

https://www.drivereasy.com/knowledge/fix-headphones-not-showing-up-in-playback-devices-on-windows-10
 
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serafin152

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Feb 16, 2021
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Now that i did it again step by step I found something strange. I cant see anywhere my REALTEK AUDIO. Weird cuz I used software to update my drivers and it deteced realtek drivers. Even when i did it on my own and downloaded latest drivers it said " do you want to update your realtek drivers" not " install" but i cant see it here. How is that possible?






Edit: I found it in control panel, reinstaled still nothing.
 
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