[SOLVED] Headset 1 jack, but case 2 holes

[kenzy9]

I have HyperX Cloud Alpha's which the cable came with 1 jack.
But my case has 2 jack holes.
It's annoying I can only Hear but can't Team chat.

What is the solution called, and Good product suggestion?

https://www.jbhifi.com.au/products/hyperx-cloud-alpha-gaming-headset

 

[Dark Lord of Tech]

Should be an adapter in the box:

 

[Ralston18]

On the case (desktop case) what color are the two holes?

As I understand the link, it appears that one cable will go from the headset into the female end of the cable with two male plugs.

One of those two male plugs (mic) will be plugged into one case port (mic) and the other plug (audio) would go into the other audio port.

Did you receive a User Guide/Manual with the headsets?

 

[jojesa]

I have HyperX Cloud Alpha's which the cable came with 1 jack.
But my case has 2 jack holes.
It's annoying I can only Hear but can't Team chat.

What is the solution called, and Good product suggestion?

https://www.jbhifi.com.au/products/hyperx-cloud-alpha-gaming-headset

You need a headset to stereo and mic adapter.
Like this one -> https://www.amazon.com/dp/B01MQZ2023

That headphone model usually comes with a PC extension cable that converts the headset plug into a 3.5mm stereo and mic plugs.

 

[Dark Lord of Tech]

The adapter should be in the box , it comes with it , posted a pic of it above.

 

[kenzy9]

Should be an adapter in the box:

OMG HOW DID I MISS THAT FOUND IT!! THANK YOU I"M GOING TO TEST IT OUT NOW

 

[kenzy9]

On the case (desktop case) what color are the two holes?

As I understand the link, it appears that one cable will go from the headset into the female end of the cable with two male plugs.

One of those two male plugs (mic) will be plugged into one case port (mic) and the other plug (audio) would go into the other audio port.

Did you receive a User Guide/Manual with the headsets?

It's no colour on my case, but picture of microphone and headphone

 

[kenzy9]

You need a headset to stereo and mic adapter.
Like this one -> https://www.amazon.com/dp/B01MQZ2023

That headphone model usually comes with a PC extension cable that converts the headset plug into a 3.5mm stereo and mic plugs.

Thanks got it now