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Question Headset mic advice...


Nov 29, 2018
My son has a gaming pc that is not allowing the mic to work. MSI x470 gaming plus mobo. Everything has been running great since i built it. Yesterday he came to me and told me the mic on the headset (razer kraken) was not working. So i went and checked it out. i unplugged and plugged in the headset and made sure the source was the kraken and it worked. I tested it on discord and the bar would move when i spoke into it. Then a while later he stated it was not working again. So i troubleshooted the issue again and cannot get it to work. I can hear but mic does not work. Bar dont move in discord or in windows sound settings. I plugged in my kraken ultimate and it still dont work. both headsets were tested on my comp and they are fine. restarted comp, windows is up to date. what can i try? thx