Headset, sound works, mic not recognised

[BlissfulSprite]

I just got a headset today, and I've plugged it into a set of those black and red jacks. When I play music I can hear it all fine. But if I try to use the mic/set up the mic with the laptop in the first place - it doesnt recognise that there is any device plugged in. Any ideas?

 

[noidea_77]

Right click on the speaker icon in task bar, goto recording devices and make sure, the headset mic is selected as the standard device.

 

[BlissfulSprite]

Right click on the speaker icon in task bar, goto recording devices and make sure, the headset mic is selected as the standard device.

It's not even showing that the headset is plugged in, so I can't select it

 

[noidea_77]

Right click on the speaker icon in task bar, goto recording devices and make sure, the headset mic is selected as the standard device.

It's not even showing that the headset is plugged in, so I can't select it

Please post the exact type of notebook. Black and red jacks are not really common for laptops:
http://www.velocitymicro.com/SupportArticles/Article_192.php

 

[BlissfulSprite]

My laptop is a Acer ES1-411-C2TL 14" Celeron 500GB Notebook. I may not have been clear with the jacks. My headset goes into two cords, one for mic one for audio, my laptop only has the one port and has a picture of headphones with a mic. But the headset came with the adapter so I can plug the mic and audio leads into the it and then it ends in just the one plug that can go into the laptop.
Similar to this; http://www.amazon.com/StarTech-com-headsets-separate-headphone-microphone/dp/B004SP0WAQ
(Sorry I don't know all the correct terms and such)

 

[noidea_77]

Do you at least see the built-in microphone? It might be disabled, if not.

 

[BlissfulSprite]

Do you at least see the built-in microphone? It might be disabled, if not.

I do see the built in mic - i've made sure it shows all disabled and disconnected mics so it's definitely not there.

 

[noidea_77]

Do you at least see the built-in microphone? It might be disabled, if not.

I do see the built in mic - i've made sure it shows all disabled and disconnected mics so it's definitely not there.

Try to pull the adapter out of the socket carefully. It's sometimes only half a millimeter to get contact on all of the four "rings" of the plug. But that is my last idea.

 

[BlissfulSprite]

Do you at least see the built-in microphone? It might be disabled, if not.

I do see the built in mic - i've made sure it shows all disabled and disconnected mics so it's definitely not there.

Try to pull the adapter out of the socket carefully. It's sometimes only half a millimeter to get contact on all of the four "rings" of the plug. But that is my last idea.

Unfortunately this hasn't worked either. I really appreciate all your help though, thankyou