Question Headset's microphone doesn't work

Oct 30, 2019
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My new gaming headset's microphone doesn't work. Just bought a Redragon Lagopasmutus> it came in a normal package> its own package was a little bent on a corner(nothing big tho, might've been a little mistake)>I want to use it for a Laptop ASUS X555LB W10>bought a splitter for the new handset headset(has 2 jacks and 1 USB for lights)>the microphone doesn't work with the splitter>try it w/o the splitter but still doesn't work>try it on my phone but still doesn't work. What can I do? Apparently this headset doesn't have a mic button since it's always activated.
 
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