Question CrystalDiskInfo shows "Health Status: Caution" ?

smalltech

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Apr 10, 2009
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Hi,

I have an internal 3.5 inch hard disk that I store data (e.g. txt, xlsx, mp4...) files only, no OS (no Windows, not C drive)

I use crystaldiskinfo and it shows Health Status: Caution, C5 Current Pending Sector Count

crystaldiskinfo Health Status: Caution, C5 Current Pending Sector Count, screenshot View: https://i.imgur.com/oQHeM6f.png

hd tune error scan quick scan all ok, screenshot View: https://i.imgur.com/MdFXCh7.png

hd tune health all ok, screenshot View: https://i.imgur.com/eugrC8t.png


Q1. What does it mean and what should I do to solve the problem?
Q2. How long will my hard disk last from now?
Q3. What disk do you recommend me to change to? I think I want to change to a 6TB or 8TB internal 3.5 inch WD Blue hard disk, is it ok?
Q4. How to transfer data from old hard disk to new hard disk? Would a normal copy (from old hard disk) and paste (to new hard disk) work?

Thanks

Using Windows 10 Pro
 
Last edited:
Q1. What does it mean and what should I do to solve the problem?
Backup any mission critical data you have on the drive.

Q2. How long will my hard disk last from now?
No one can answer that with certainty. Today or tomorrow or next week.

Moved thread from Systems section to Storage section.
 
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Why hd tune error scan quick scan all ok, hd tune health all ok, it seems like hd tune does not detect errors like crystaldiskinfo?

Is crystaldiskinfo results accurate?

Any other disk scanning software to recommend?

Is Hard Disk Sentinel software useful and reliable?

Thanks.
 
Why hd tune error scan quick scan all ok, hd tune health all ok, it seems like hd tune does not detect errors like crystaldiskinfo?

Is crystaldiskinfo results accurate?

Any other disk scanning software to recommend?

Is Hard Disk Sentinel software useful and reliable?

Thanks.
Even with a drive that is reported by every possible software to be 100% OK...be prepared for it to die in the next 0.25 sec.
I've personally had that happen.
 
Hi,

I have an internal 3.5 inch hard disk that I store data (e.g. txt, xlsx, mp4...) files only, no OS (no Windows, not C drive)

I use crystaldiskinfo and it shows Health Status: Caution, C5 Current Pending Sector Count

crystaldiskinfo Health Status: Caution, C5 Current Pending Sector Count, screenshot View: https://i.imgur.com/oQHeM6f.png

hd tune error scan quick scan all ok, screenshot View: https://i.imgur.com/MdFXCh7.png

hd tune health all ok, screenshot View: https://i.imgur.com/eugrC8t.png


Q1. What does it mean and what should I do to solve the problem?
Q2. How long will my hard disk last from now?
Q3. What disk do you recommend me to change to? I think I want to change to a 6TB or 8TB internal 3.5 inch WD Blue hard disk, is it ok?
Q4. How to transfer data from old hard disk to new hard disk? Would a normal copy (from old hard disk) and paste (to new hard disk) work?

Thanks

Using Windows 10 Pro
If you don't have a backup of this disk that's the first step.

After that's done run your stuff and watch the smart data if it gets worse it's time to replace the disk.
 
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Is a normal copy (from old hard disk) and paste (to new hard disk) or a macrium reflect backup is better? Which method would less likely deteriorate the disk further?

Since the disk might fail/die anytime, I am guessing accessing the data (copy/move/backup) would further deteriorate the disk.

I guess these scenarios would happen:

Scenario A: Assume normal copy and paste needs total 10 hours to complete, after 5 hours of copy and paste progress the old hard disk become hang/stuck or completely dead. I would have 5 hours of data copied to the new hard disk.

Scenario B: Assume macrium reflect backup needs total 10 hours to complete, after 5 hours of backup progress the old hard disk become hang/stuck or completely dead. macrium reflect backup would fail and I would have no data copied. My understanding is maciurm reflect will not create any backup file if the backup is not completed successfully.

It seems Scenario A is better. Correct me if I am wrong.

Thanks
 
I have just done a successful macrium reflect full backup of my whole pc, D drive internal 3.5 inch hard disk containing data files (mentioned in post #1) and C drive ssd containing windows.

Now I want to change to a new internal 3.5 inch hard disk (D drive), what is the best way to transfer all the data files from old 3.5 inch hard disk to new 3.5 inch hard disk?

Should I copy from old 3.5 inch hard disk and paste to new 3.5 inch hard disk? If yes, should I use the default Windows normal copy and paste function or what copy and paste software would you recommend?

Should I restore from the macrium reflect backup to the new 3.5 inch hard disk instead of doing a copy and paste?

Thank you.
 
-----------------------------
Specific steps for a successful clone operation:
-----------------------------
Verify the actual used space on the current drive is significantly below the size of the new SSD
Both drives must be the same partitioning scheme, either MBR or GPT
Download and install Macrium Reflect (or Samsung Magician (which includes Data Migration), if a Samsung target SSD)
If you are cloning from a SATA drive to PCIe/NVMe, you may need to install the relevant driver for this new NVMe/PCIe drive.
Power off
Disconnect ALL drives except the current C and the new SSD
Power up

Verify the system boots with ONLY the current "C drive" connected.
If not, we have to fix that first.

Run the Macrium Reflect (or Samsung Data Migration)
Select ALL the partitions on the existing C drive

[Ignore this section if using the SDM. It does this automatically]
If you are going from a smaller drive to a larger, by default, the target partition size will be the same as the Source. You probably don't want that
You can manipulate the size of the partitions on the target (larger)drive
Click on "Cloned Partition Properties", and you can specify the resulting partition size, to even include the whole thing
[/end ignore]

Click the 'Clone' button
Wait until it is done
When it finishes, power off
Disconnect ALL drives except for the new SSD. This is not optional.
This is to allow the system to try to boot from ONLY the SSD


(swapping cables is irrelevant with NVMe drives, but DO disconnect the old drive for this next part)
Swap the SATA cables around so that the new drive is connected to the same SATA port as the old drive
Power up, and verify the BIOS boot order
If good, continue the power up

It should boot from the new drive, just like the old drive.
Maybe reboot a time or two, just to make sure.

If it works, and it should, all is good.

Later, reconnect the old drive and wipe all partitions on it.
This will probably require the commandline diskpart function, and the clean command.

Ask questions if anything is unclear.
-----------------------------
 
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Or, from the full drive backup you just made:


Assuming you have another drive (any type of drive) with sufficient free space to hold the entirety of your current m.2 drive:

1. Download and install Macrium Reflect
2. Run that, and create a Rescue CD or USB (you'll use this later). "Other Tasks". Create this on a small USB flash drive or DVD.
3. In the Macrium client, create an Image to some other drive. External USB HDD, maybe. Select all partitions. This results in a file of xxxx.mrimage
4. When done, power OFF.
5. Swap the 2 drives
6. Boot up from the Rescue USB you created earlier.
7. Restore (on the toolbar), and tell it where the Image is that you created in step 3, and which drive to apply it to...the new drive
8. Go, and wait until it finishes.
9. That's all...this should work.
 
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Q1. What does it mean and what should I do to solve the problem?
Pending sector doesn't necessary mean - the sector is bad.
It just means - the drive for some reason at one time could not read it.
Pending sector gets resolved by overwriting it.
Then pending sector gets cleared and
if overwrite was successful, then it's all good;​
if unsuccessful, then sector gets relocated to spare area (relocated sectors count increases).​
This can be done with victoria software (as was recommended on your other topic).
Q2. How long will my hard disk last from now?
You'll have to consult a fortuneteller with crystal ball on this.
Q3. What disk do you recommend me to change to? I think I want to change to a 6TB or 8TB internal 3.5 inch WD Blue hard disk, is it ok?
There are better options than WD blue.
Look for CMR NAS or Surveilance drives. Do not accept SMR drives.
Q4. How to transfer data from old hard disk to new hard disk? Would a normal copy (from old hard disk) and paste (to new hard disk) work?
It's a secondary (non OS ) drive. Just a simple copy is perfectly fine.
Or use robocopy (as was recommended on your other topic).
Why hd tune error scan quick scan all ok, hd tune health all ok, it seems like hd tune does not detect errors like crystaldiskinfo?
Quick scan is less rigorous. Do a full scan.
HDtune should have flagged single pending sector as concerning. May be it requires at least two pending sectors to throw an alert.
Is crystaldiskinfo results accurate?
Is Hard Disk Sentinel software useful and reliable?
It's all accurate and reliable.
 
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This.
A simple copy/paste Will Not Work.
Just to clarify, my "copy and paste" means copy data files from old 4TB 3.5 inch hard disk (mentioned in post #1) then paste to a new 8TB 3.5 inch hard disk. C drive ssd containing windows remains unchanged, C drive and ssd is working fine and I do not intend to change anything on C drive ssd.

My Macrium full backup (stored in an external hard disk) contains C drive (windows) stored in a ssd and D drive (data files) stored in a 3.5 inch hard disk. My PC only have C drive and D drive.

"A simple copy/paste Will Not Work." what are you referring to? Copy from where and paste to where will not work?
 
Just to clarify, my "copy and paste" means copy data files from old 4TB 3.5 inch hard disk (mentioned in post #1) then paste to a new 8TB 3.5 inch hard disk. C drive ssd containing windows remains unchanged, C drive and ssd is working fine and I do not intend to change anything on C drive ssd.

My Macrium full backup (stored in an external hard disk) contains C drive (windows) stored in a ssd and D drive (data files) stored in a 3.5 inch hard disk. My PC only have C drive and D drive.

"A simple copy/paste Will Not Work." what are you referring to? Copy from where and paste to where will not work?
Sorry, I was thinking of your OS drive.

For a secondary drive, copy paste would work.
Or, the Macrium image you made.
 
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