Help brightness problem on my brand new laptop

[LegendHere]

Hi there, I have a brightness problem on my new laptop ASUS X550LN-XX003D I tried to adjust the brighness with fn key + f10.. f11 ect but it only makes the screen darker.. lighter.. idk how to explain it but my laptop is a very light. Please I need help.. I'd like to adjust my brightness a little bit darker.

 

[Emerald]

I need to ask you to stop bumping the post. People will answer if they can help on their own time.

What is your OS?

 

[LegendHere]

windows 8.1

 

[Emerald]

check if Auto Brightness is enabled and see if disabling it will help

http://www.maketecheasier.com/disable-auto-brightness-adjustment-in-windows-8-1/

 

[LegendHere]

It didn't helped man!

 

[LegendHere]

Idk what to do man, I paid a lot for my laptop and everything is light.. like.. you know when you put ur shirt or something like that on the sun and if it stays for like idk 2-3 days it becomes lighter.. my screen/brightness is like that, everything is light.

 

[Emerald]

have you checked for new software updates by ASUS?

also contact ASUS support via Live Chat and check the FAQ

 

[LegendHere]

How to speak with them?

 

[Emerald]

http://www.service.asus.com/#!consumer/csn9