*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8a8472df78f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff18f`57d3a5b0 fffff802`7393a901 : 00000000`00000000 ffff8a84`72df78d0 ffff8a84`718d1830 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
fffff18f`57d3aae0 fffff802`7376d9c8 : ffff8a84`72df78d0 fffff802`735afb51 00000000`00000000 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
fffff18f`57d3ab10 fffff802`7376e64b : fffff802`738504c0 ffff8a84`718d1830 ffff8a84`718d1830 fffff80c`0e7f72a0 : nt!WheapProcessWorkQueueItem+0x48
fffff18f`57d3ab50 fffff802`734c8445 : 00000000`00000100 ffff8a84`73cdb040 00000000`00000000 00000000`00002000 : nt!WheapWorkQueueWorkerRoutine+0x2b
fffff18f`57d3ab80 fffff802`73583ae7 : ffff8a84`73cdb040 00000000`00000080 ffff8a84`718cb040 ffff8a84`73cdb040 : nt!ExpWorkerThread+0xf5
fffff18f`57d3ac10 fffff802`73641bb6 : fffff802`72720180 ffff8a84`73cdb040 fffff802`73583aa0 00690073`0075006d : nt!PspSystemThreadStartup+0x47
fffff18f`57d3ac60 00000000`00000000 : fffff18f`57d3b000 fffff18f`57d35000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
Every time I play video games, my PC occasionally shows the black screen of death. I have reinstalled windows, cleared the dust off the inside of my computer, and yet it still doesn't fix the issue. Please help.
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8a8472df78f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff18f`57d3a5b0 fffff802`7393a901 : 00000000`00000000 ffff8a84`72df78d0 ffff8a84`718d1830 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
fffff18f`57d3aae0 fffff802`7376d9c8 : ffff8a84`72df78d0 fffff802`735afb51 00000000`00000000 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
fffff18f`57d3ab10 fffff802`7376e64b : fffff802`738504c0 ffff8a84`718d1830 ffff8a84`718d1830 fffff80c`0e7f72a0 : nt!WheapProcessWorkQueueItem+0x48
fffff18f`57d3ab50 fffff802`734c8445 : 00000000`00000100 ffff8a84`73cdb040 00000000`00000000 00000000`00002000 : nt!WheapWorkQueueWorkerRoutine+0x2b
fffff18f`57d3ab80 fffff802`73583ae7 : ffff8a84`73cdb040 00000000`00000080 ffff8a84`718cb040 ffff8a84`73cdb040 : nt!ExpWorkerThread+0xf5
fffff18f`57d3ac10 fffff802`73641bb6 : fffff802`72720180 ffff8a84`73cdb040 fffff802`73583aa0 00690073`0075006d : nt!PspSystemThreadStartup+0x47
fffff18f`57d3ac60 00000000`00000000 : fffff18f`57d3b000 fffff18f`57d35000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
Every time I play video games, my PC occasionally shows the black screen of death. I have reinstalled windows, cleared the dust off the inside of my computer, and yet it still doesn't fix the issue. Please help.