So I built Mom a budget computer, and it's been crashing randomly since I gave it her. I took it back and replaced the motherboard, but still same issues.
The best I've been able to troubleshoot without being there is the Event Viewer is showing Event ID 41 Kernel-Power.
I have Teamviewer installed on her computer and CPUID running logs but not able to match up with the crashes. Can anyone help me out here? I'm thinking it's losing power but not sure if it's power supply or the CPU at this point.
Seasonic S12III 450 SSR-450GB3 450W
Patriot Viper 4 8GB (2 x 4GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Extreme Performance Memory, Black Sides / Red Top Model PV48G300C6K
AMD Ryzen 3 2200G Processor with Radeon Vega 8 Graphics - YD2200C5FBBOX
ASRock MicroATX Motherboard (B450M PRO4
The best I've been able to troubleshoot without being there is the Event Viewer is showing Event ID 41 Kernel-Power.
I have Teamviewer installed on her computer and CPUID running logs but not able to match up with the crashes. Can anyone help me out here? I'm thinking it's losing power but not sure if it's power supply or the CPU at this point.
Seasonic S12III 450 SSR-450GB3 450W
Patriot Viper 4 8GB (2 x 4GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Extreme Performance Memory, Black Sides / Red Top Model PV48G300C6K
AMD Ryzen 3 2200G Processor with Radeon Vega 8 Graphics - YD2200C5FBBOX
ASRock MicroATX Motherboard (B450M PRO4