Help! Can't install VC++ Redistributable Package x64 2013. Error 0x80096010.

Nicolas Balog

Reputable
May 26, 2015
9
0
4,510
I need help, please! I've tried everything that I could think of, scoured forums far and wide, but with no solution.

I'm trying to install Microsoft Visual C++ 2013 Redistributable (x64) package 12.0.30501 on Windows 8.1. Setup keeps failing with "Error 0x80096010 - The digital signature of the object did not verify".

I really need this to be installed and barely anything is working anymore. I'd really appreciate the help!

Log file below:
(copy pasta into your own notepad for size/editing reasons)
[23C0:2064][2015-10-09T23:05:44]i001: Burn v3.7.2829.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Nick\AppData\Local\Microsoft\Windows\INetCache\IE\FWPMJTYO\vcredist_x64.exe, cmdline: ''
[23C0:2064][2015-10-09T23:05:44]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Nick\AppData\Local\Temp\dd_vcredist_amd64_20151009230544.log'
[23C0:2064][2015-10-09T23:05:44]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Nick\AppData\Local\Microsoft\Windows\INetCache\IE\FWPMJTYO\vcredist_x64.exe'
[23C0:2064][2015-10-09T23:05:44]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501'
[23C0:2064][2015-10-09T23:05:44]i100: Detect begin, 2 packages
[23C0:2064][2015-10-09T23:05:44]w120: Detected partially cached package: vcRuntimeMinimum_x64, invalid payload: vcRuntimeMinimum_x64, reason: 0x80070570
[23C0:2064][2015-10-09T23:05:44]w120: Detected partially cached package: vcRuntimeMinimum_x64, invalid payload: cab5046A8AB272BF37297BB7928664C9503, reason: 0x80070570
[23C0:2064][2015-10-09T23:05:44]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Partial
[23C0:2064][2015-10-09T23:05:44]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None
[23C0:2064][2015-10-09T23:05:44]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[23C0:2064][2015-10-09T23:05:44]i199: Detect complete, result: 0x0
[23C0:2064][2015-10-09T23:05:53]i200: Plan begin, 2 packages, action: Install
[23C0:2064][2015-10-09T23:05:53]i052: Condition 'VersionNT64' evaluates to true.
[23C0:2064][2015-10-09T23:05:53]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\Nick\AppData\Local\Temp\dd_vcredist_amd64_20151009230544_0_vcRuntimeMinimum_x64_rollback.log'
[23C0:2064][2015-10-09T23:05:53]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Nick\AppData\Local\Temp\dd_vcredist_amd64_20151009230544_0_vcRuntimeMinimum_x64.log'
[23C0:2064][2015-10-09T23:05:53]i052: Condition 'VersionNT64' evaluates to true.
[23C0:2064][2015-10-09T23:05:53]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\Nick\AppData\Local\Temp\dd_vcredist_amd64_20151009230544_1_vcRuntimeAdditional_x64_rollback.log'
[23C0:2064][2015-10-09T23:05:53]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\Nick\AppData\Local\Temp\dd_vcredist_amd64_20151009230544_1_vcRuntimeAdditional_x64.log'
[23C0:2064][2015-10-09T23:05:53]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[23C0:2064][2015-10-09T23:05:53]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[23C0:2064][2015-10-09T23:05:53]i299: Plan complete, result: 0x0
[23C0:2064][2015-10-09T23:05:53]i300: Apply begin
[1964:0F40][2015-10-09T23:05:55]i360: Creating a system restore point.
[1964:0F40][2015-10-09T23:05:55]i361: Created a system restore point.
[1964:0F40][2015-10-09T23:05:55]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{050d4fc8-5d48-4b8f-8972-47c82c46020f}, options: 0x7, disable resume: No
[1964:0F40][2015-10-09T23:05:55]i000: Caching bundle from: 'C:\Users\Nick\AppData\Local\Temp\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\.be\vcredist_x64.exe' to: 'C:\ProgramData\Package Cache\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\vcredist_x64.exe'
[1964:0F40][2015-10-09T23:05:55]i320: Registering bundle dependency provider: {050d4fc8-5d48-4b8f-8972-47c82c46020f}, version: 12.0.30501.0
[1964:0F40][2015-10-09T23:05:55]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{050d4fc8-5d48-4b8f-8972-47c82c46020f}, resume: Active, restart initiated: No, disable resume: No
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to verify signature of payload: vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e310: Failed to verify payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, error: 0x80096010. Deleting file.
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to cache payload: vcRuntimeMinimum_x64
[23C0:2394][2015-10-09T23:05:55]e314: Failed to cache payload: vcRuntimeMinimum_x64 from working path: C:\Users\Nick\AppData\Local\Temp\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\vcRuntimeMinimum_x64, error: 0x80096010.
[23C0:2394][2015-10-09T23:05:55]e349: Application requested retry of payload: vcRuntimeMinimum_x64, encountered error: 0x80096010. Retrying...
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to verify signature of payload: vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e310: Failed to verify payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, error: 0x80096010. Deleting file.
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to cache payload: vcRuntimeMinimum_x64
[23C0:2394][2015-10-09T23:05:55]e314: Failed to cache payload: vcRuntimeMinimum_x64 from working path: C:\Users\Nick\AppData\Local\Temp\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\vcRuntimeMinimum_x64, error: 0x80096010.
[23C0:2394][2015-10-09T23:05:55]e349: Application requested retry of payload: vcRuntimeMinimum_x64, encountered error: 0x80096010. Retrying...
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to verify signature of payload: vcRuntimeMinimum_x64
[1964:1B08][2015-10-09T23:05:55]e310: Failed to verify payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, error: 0x80096010. Deleting file.
[1964:1B08][2015-10-09T23:05:55]e000: Error 0x80096010: Failed to cache payload: vcRuntimeMinimum_x64
[23C0:2394][2015-10-09T23:05:55]e314: Failed to cache payload: vcRuntimeMinimum_x64 from working path: C:\Users\Nick\AppData\Local\Temp\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\vcRuntimeMinimum_x64, error: 0x80096010.
[23C0:2064][2015-10-09T23:05:55]e000: Error 0x80096010: Failed while caching, aborting execution.
[1964:0F40][2015-10-09T23:05:55]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{050d4fc8-5d48-4b8f-8972-47c82c46020f}, resume: None, restart: None, disable resume: No
[1964:0F40][2015-10-09T23:05:55]i330: Removed bundle dependency provider: {050d4fc8-5d48-4b8f-8972-47c82c46020f}
[1964:0F40][2015-10-09T23:05:55]i352: Removing cached bundle: {050d4fc8-5d48-4b8f-8972-47c82c46020f}, from path: C:\ProgramData\Package Cache\{050d4fc8-5d48-4b8f-8972-47c82c46020f}\
[1964:0F40][2015-10-09T23:05:55]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{050d4fc8-5d48-4b8f-8972-47c82c46020f}, resume: None, restart initiated: No, disable resume: No
[23C0:2064][2015-10-09T23:05:55]i399: Apply complete, result: 0x80096010, restart: None, ba requested restart: No

EDIT: Nvidia GeForce Experience won't install updates either "Unable to connect to Nvidia", so maybe one of my installer drivers or network drivers is at fault? Not sure.
 
Solution
Sounds like you have a major issue other than just that. Run a full virus scan and look for windows file corruption using sfc /scannow in an administrator command prompt.

As for vc12 files, just download and install Visual Studio community 2013
Sounds like you have a major issue other than just that. Run a full virus scan and look for windows file corruption using sfc /scannow in an administrator command prompt.

As for vc12 files, just download and install Visual Studio community 2013
 
Solution