Help. Can't Sign In to the Forum

[clutchc]

Except for the one machine I never sign out from, I cannot sign in here to Tom's Hardware Forum anymore on any of my other machines. It's been like that for days. I enter my name and password but the page simply says "we're sorry, something went wrong when attempting to sign in". Help.

 

[Deleted member 217926]

I've had to pause Ghostery and uBlock Origin to log in recently. Are you running any blockers? If so try pausing them while the log in goes through.

 

[Dark Lord of Tech]

I contacted one of the Admins , not sure what the issues there are presently.

 

[Jsimenhoff]

I've had to pause Ghostery and uBlock Origin to log in recently. Are you running any blockers? If so try pausing them while the log in goes through.

I recommend anort3's suggestion. If you're still having issues send us an email at community@tomshardware.com

 

[Dark Lord of Tech]

I use 2 adblockers and have had no issues.

 

[clutchc]

I use Adblock Plus. Other than that, nothing that isn't loaded automatically by Win 10. I'll try disabling Adblock Plus.

I'm afraid to ever sign out again on this last machine for fear I'll never get back on again.

 

[Dark Lord of Tech]

I don't think it's adblockers , I use two of them , and I've had no issues at all.

 

[clutchc]

Nope, disabling Adblock Plus didn't make any difference.

 

[clutchc]

I've had to pause Ghostery and uBlock Origin to log in recently. Are you running any blockers? If so try pausing them while the log in goes through.

I recommend anort3's suggestion. If you're still having issues send us an email at community@tomshardware.com

Thanks. Email sent.

 

[COLGeek]

See here: http://www.tomshardware.com/forum/id-3862544/issue-logging.html

 

[clutchc]

See here: http://www.tomshardware.com/forum/id-3862544/issue-logging.html

Thanks for the input. What are you recommending exactly? I don't have any of those add-ons running. And I already tried disabling Adblock. I'm using the latest FF btw.

 

[Deleted member 217926]

Tools > Options > Privacy and Security > Make sure all third party cookies aren't disabled. Having, Trackers ( recommended ) selected seems to work fine. After that I'm out of ideas.

 

[clutchc]

Tools > Options > Privacy and Security > Make sure all third party cookies aren't disabled. Having, Trackers ( recommended ) selected seems to work fine. After that I'm out of ideas.

Yeah, unfortunately mine is as it should be. 3rd party cookies are not disabled and trackers is checked (only in private windows).
Everything had always been working normal On all my machines for years... until just before this weekend. It just started happening this past weekend.
I just went to COLGeek's link above and see I'm not the only one with this issue. Can it be a glitch on your end? It only seems to affect the machines I sign out on.

 

[COLGeek]

Something is going on. Hit he (and I came up with the aforementioned work around) as well. Seems it be more widespread than originally thought.

 

[clutchc]

Something is going on. Hit he (and I came up with the aforementioned work around) as well. Seems it be more widespread than originally thought.

Yes. Something changed with the site's security, I think. The Assistant Community Manager here emailed me and suggested (again) that I disable Tomsardware.com in Adblocker. This time it worked! Now I can log in on all my other machines. I've used Adblock... forever. Never had an issue logging in here before. But at least now I know, it's fixed, and I'm good to go. So thanks to you all for helping me walk thru this.

 

[Dark Lord of Tech]

I use Ublock Origin , Traffic Light , and Decentraleyes all on max settings, never had an issue signing in.

 

[clutchc]

I use Ublock Origin , Traffic Light , and Decentraleyes all on max settings, never had an issue signing in.

Hmmm... then maybe it was Adblock that changed. Maybe I was too quick to blame the forum site.

 

[Dark Lord of Tech]

I use Ublock Origin , Traffic Light , and Decentraleyes all on max settings, never had an issue signing in.

Hmmm... then maybe it was Adblock that changed. Maybe I was too quick to blame the forum site.

I never change the settings to allow cookies etc., and I even add filters for blocking in the custom tab.
I think signatures from some of the adblockers get updated and cause issues. I use Ublock Origin because of the filter customization features.

 

[Deleted member 217926]

It's the site. It's only recently I've had to disable Ghostery and ( or ) uBlock Origin to log in. I didn't test them individually but I've run both for years with no problems.

 

[Dark Lord of Tech]

I use Ublock Origin with no exceptions in place and never have had to disable it to sign in on this site or the guide. Maybe Ghostery , but I don't use it because they sell browser surfing history information.