Help connecting my Xbox controller to pc

[YoungGomez]

Whenever I plug my xbox one controller into the computer using a micro usb cable the home button blinks and then goes black. I'm not sure what is wrong because when I go to device manager nothing shows up. My computer doesn't even recognize there being anything plugged in.

 

[Ralston18]

Use another device to verify that that computer port is working.

Try another micro usb cable.

Check the computer's Event Logs for errors or warnings. Any error code or warning could be helpful.

 

[YoungGomez]

Use another device to verify that that computer port is working.

Try another micro usb cable.

Check the computer's Event Logs for errors or warnings. Any error code or warning could be helpful.

 

[YoungGomez]

Tried another cable and it did the same thing. I also used a flash drive in the same port that I've been putting the controller into and it worked. The error logs said nothing about a driver failing to install and I also tried another controller but it did the same thing.

 

[Ralston18]

Read your 1:29 PM posting and re-thought things a bit....

Since the USB port is working then I would believe the problem is the controller itself or the cable.

Is your cable a micro-B?

Have you tried connecting with the batteries removed?

Can you determine if the controller(s) will work on another computer?

 

[YoungGomez]

Read your 1:29 PM posting and re-thought things a bit....

Since the USB port is working then I would believe the problem is the controller itself or the cable.

Is your cable a micro-B?

Have you tried connecting with the batteries removed?

Can you determine if the controller(s) will work on another computer?

The controller works I checked it with my Xbox as well as another computer , the cable is micro-B , and I tired with the batteries out and it didn't work. I think it is a problem with my computer's USB drivers.

 

[Ralston18]

Go into Device Manager and the USB Controllers. See if there are any new drivers available "via Update driver software".