Help diagnosing BSOD.

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neb1006

Commendable
Mar 31, 2016
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I was playing fortnite, just ended a round when all of a sudden my pc BSOD's. I havent a clue where the log file ended up, or the crash dump so could someone please help me try and figure out the problem?, explain where you would normally find the dump file.

I have been thinking it could have been the humidity in the room, as the humidity is around the 60% mark "pretty high" but i dont know if that could cause a BSOD.
 
Solution
J
the error code in the last bugcheck was
Error code: (NTSTATUS) 0xc00002c4 (3221226180) - The system file %1 has become corrupt and has been replaced.

it would be consistent with overclocked memory producing errors
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It is possible your video drivers got corrupted as this is a newer game but your dump file should be in your Windows folder C:\Windows

Shown here:

https://cdn.instructables.com/FSB/4BIV/HOSLK4KS/FSB4BIVHOSLK4KS.MEDIUM.jpg

I'm assuming your computer started back up fine if you were looking for the dump file? Also, I would update your video drivers to the latest stable version if you haven't done so in awhile. That may help prevent the BSOD from happening again.

Hope that helps!

Appletatoes
IT Specialist
 
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Follow https://www.sysnative.com/forums/bsod-crashes-kernel-debugging/68-blue-screen-of-death-bsod-posting-instructions-windows-10-8-1-8-7-vista.html, upload the zip to onedrive, google drive or dropbox and post a share link.
Please also answer the questions in the link, do not (yet) run the tests specified.
 
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Sorry for the late response, ive done what you asked and i had another bsod - this time whilst playing world of warships.

· OS - Windows 7
· x64
full retail version
· Age of system ranging from 5-1 year old


· CPU AMD fx-8320 OC 4ghz "been like this for a few months"
· Video Card GTX 1060
· MotherBoard - 990xa gd55 MSI
· Power Supply - xfx xxx 650 W
Desktop

http:// MiniDump
http:// sysnative thingy
http:// memory dmp
 
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Do they give any reason as to why the bsod happend again?
 
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I may not, but is there anyway you could tell me that might make it easier to understand? maybe a fix or something?
 
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Ah i see, just read the link you sent. So using the DDU to remove the drivers and then reinstall the drivers could potentialy fix it? or should i run memtest to see if thats the issue. I wouldnt imagine it to be the RAM as its only semi recently happend but would be happy to run memtest when im not using the pc next "due to the 16GB taking forever to run passes"
 
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Followed your instructions used DDU whilst in safe mode then did a fresh install of the latest nvidia drivers. Unfortunitly i got a BSOD again.
 
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Ok update again, had 2 BSOD's whilst attempting to play borderlands 2 - one was "paged fault in nonepaged area" the other was "memory management"

No idea what the cause is at this point.
 
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for the bugcheck (graphics problem dma transfer)I looked at, I would update the motherboard audio driver and remove any overlocks.
--------

all of your usb drivers are too old for the bios version you are running. you need to go to your motherboard website and update your drivers.

I would also remove the overclock drivers below (best to not have them installed when working on bugchecks)

I would remove:
\E:\EVGA precision\EVGA Precision X\RTCore64.sys Sun Mar 10 22:32:06 2013
E:\downloads\amd64\AODDriver2.sys Tue Oct 29 17:58:36 2013
C:\Program Files (x86)\MSI\ControlCenter\Sleep\NTIOLib_X64.sys Thu Nov 8 17:43:52 2012

update:
Ralink RT2860 series Wireless LAN Card
\SystemRoot\system32\DRIVERS\netr28x.sys Wed Feb 25 19:02:09 2009
check your vendor or maybe here: Ralink RT2860 series Wireless LAN Card
these old drivers cause problems for game streaming, virus scanners and nvvidia shadow play.

check with Logitech for updates
\SystemRoot\system32\drivers\LGBusEnum.sys Tue Jul 14 15:34:45 2009
Logitech GamePanel Software
\SystemRoot\System32\Drivers\LGPBTDD.sys Wed Jul 1 11:47:52 2009
http://support.logitech.com/en_us/home

you have to install the xusb22.sys version, old one has bugs (Microsoft for the update)
\SystemRoot\system32\DRIVERS\xusb21.sys Wed Apr 8 07:28:44 2009


machine info:
BIOS Version V23.1
Manufacturer MSI
Product 990XA-GD55 (MS-7640)
Version 4.0
Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 4000MHz
Current Speed 4000MHz



BIOS Release Date 02/04/2013
 
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Ok so the latest is here, i did a complete clean install "and upgrade" to windows 10 from windows 7.

Im still getting BSOD's every so often attached is a link to the onedrive with minidumps and memory.dmp

Event viewer posts.
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000012b (0xffffffffc00002c4, 0x0000000000000651, 0x000000000104b510, 0xffff9680bc869000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0acd1803-5cb5-4c16-890e-4ea7907a138c.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffa80816b90198, 0x0000000000000000, 0xfffff80ee5c2cff7, 0x0000000000000002). A dump was saved in: C:\WINDOWS
\MEMORY.DMP. Report Id: ab11e180-73cb-4d7d-bdae-264c0b1e2717.

BugcheckCode 299
BugcheckParameter1 0xffffffffc00002c4
BugcheckParameter2 0x651
BugcheckParameter3 0x104b510
BugcheckParameter4 0xffff9680bc869000
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true

https://1drv.ms/f/s!Ar7nzpHrT5qRhDQhH8c5Ir5fDbfk
http://

The first of these happend over night when the machine wasnt in use.
The second happend mid windows defender scan.
 
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Interesting side note, / possible cause. When i was running windows 7 i had my memory clocked down from 1866 to 1600, as the memory speed was causing a BSOD - i just noticed that my memory is back at 1866 - i havent a clue how long its been like that for either, so it could be the cause of my problems. It may have been the reason i was BSOD'ing on windows 7 and now 10. Will keep posted, feel free to let me know if you find anything in the logs.
 
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