Help! Driver crash problem

M0d3sty

Reputable
Dec 1, 2014
11
0
4,510
So here's the deal. I bought an XP-Pen 22 inch pen display for graphic design work and art practice. http://xp-pen.com/goods/show/id/19.html That's the beauty. But I've been having an issue with her drivers. After installation, I'll start up my pc, and everything is working fine, the proper icons are displayed in my system tray and all is well. Then, after about 10 minutes, the cursor will freeze for a few seconds, then when it starts moving again the pressure sensitivity has crashed out and the tablet driver icon disappears from my system tray. I use the following system:
CPU: AMD FX 8350 eight core processor 4ghz
System: 64 bit windows 10 build 10586
GPU: AMD radeon R9 200 series
MoBo: Gigabyte 970A-UD3P

If there is any other information or anything that might make it easier for you to help me. Please let me know.
 


I've already been back and forth with the tech support team and their response is "idk"
 


HID\VID_5543&PID_0047&REV_0000&MI_00&Col01
HID\VID_5543&PID_0047&MI_00&Col01
HID\VID_5543&UP:000D_U:0002
HID_DEVICE_UP:000D_U:0002
HID_DEVICE
Is this what you meant?