My wife and I are moderately PC literate, having built our own rigs from scratch. That as a basis, we're stumped.
Her comp locks up in multiple games -- League of Legends, Dead Island, Dragon Nest -- without warning. The error used to cause a hard freeze, with a solid black, grey, green, or other random color. The only way to fix it was to manually reboot. The most recent crash was a bluescreen error message with nv4_disp.dll being the flagged culprit.
History:
Hard lock in LoL and Dragon Nest. Immediate lock in DN, lock after 30 minutes to four hours in LoL.
We replaced graphics card, mobo, and HD (thinking corrupt disk issues)
New GPU is Nvidia GTX 285, and was used in a previous PC with no issues. GPU stress test passed, max temp @85°C
Memory error test passed at 1600% scanned
Continued hard lock in LoL, though after a driver update, no crashes YET (update was a few days ago).
Install of Dead Island, 30 minutes of gameplay, hard lockup.
Opened case, thinking maybe heat was the problem, and directed floor fan on GPU. Dust is minimal, ventilation is unobstructed
Approx 2 hours of DI later, bluescreen error as previously stated.
I can post DXDiag if needed.
She has recent (May 2011) drivers. Dead Island was played with third-party bug fix software, with her graphics settings reduced.
Thank you for any help you can provide.
Her comp locks up in multiple games -- League of Legends, Dead Island, Dragon Nest -- without warning. The error used to cause a hard freeze, with a solid black, grey, green, or other random color. The only way to fix it was to manually reboot. The most recent crash was a bluescreen error message with nv4_disp.dll being the flagged culprit.
History:
Hard lock in LoL and Dragon Nest. Immediate lock in DN, lock after 30 minutes to four hours in LoL.
We replaced graphics card, mobo, and HD (thinking corrupt disk issues)
New GPU is Nvidia GTX 285, and was used in a previous PC with no issues. GPU stress test passed, max temp @85°C
Memory error test passed at 1600% scanned
Continued hard lock in LoL, though after a driver update, no crashes YET (update was a few days ago).
Install of Dead Island, 30 minutes of gameplay, hard lockup.
Opened case, thinking maybe heat was the problem, and directed floor fan on GPU. Dust is minimal, ventilation is unobstructed
Approx 2 hours of DI later, bluescreen error as previously stated.
I can post DXDiag if needed.
She has recent (May 2011) drivers. Dead Island was played with third-party bug fix software, with her graphics settings reduced.
Thank you for any help you can provide.