Hi
I purchased Power DVD (software) a few weeks ago to play BluRay Movies on my HTPC. The Blu Ray disk would load normally with no issues. However, when the movie begins its starts to stutter and break up (please see the pictures in the link). I tried another disk same issue
http://
http://
Please find below details of my HTPC, which is connected to 4K UHD 60” screen via Denon AV receiver
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System Information
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Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 02/11/15 23:56:36 Ver: 22.05
Processor: Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16260MB RAM
DirectX Version: DirectX 11
User DPI Setting: 226 DPI (235 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicodetail)
Drive Name: MATSHITA BD-MLT UJ265 SCSI CdRom Device
Motherboard: Asus GRYPHON Z97 ARMOR EDITION
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Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 3200 x 1800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DENON-AVAMP
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 21.19.0160.0257 (English)
Driver Version: 21.19.160.257
DDI Version: 11
I contacted Power DVD and they provided me with useless generic answer and stated that CPU is not sufficient to handle Blu Ray Playback, which i doubt and hence appreciate your feedback
Im not very tech. savvy but I tried to research the issue further and in the intel website it was talking about "Graphics Accelerator Driver" which i was not able to know if i had the latest version or not and i did not want to mess around with motherboard/bios stuff that is over my head.
Maybe its with frequency, but again all other videos seems to be playing fine except for Blu Ray Disks
I would appreciate your assistance and feedback
I purchased Power DVD (software) a few weeks ago to play BluRay Movies on my HTPC. The Blu Ray disk would load normally with no issues. However, when the movie begins its starts to stutter and break up (please see the pictures in the link). I tried another disk same issue
http://
http://
Please find below details of my HTPC, which is connected to 4K UHD 60” screen via Denon AV receiver
------------------
System Information
------------------
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 02/11/15 23:56:36 Ver: 22.05
Processor: Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16260MB RAM
DirectX Version: DirectX 11
User DPI Setting: 226 DPI (235 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicodetail)
Drive Name: MATSHITA BD-MLT UJ265 SCSI CdRom Device
Motherboard: Asus GRYPHON Z97 ARMOR EDITION
---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 3200 x 1800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DENON-AVAMP
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 21.19.0160.0257 (English)
Driver Version: 21.19.160.257
DDI Version: 11
I contacted Power DVD and they provided me with useless generic answer and stated that CPU is not sufficient to handle Blu Ray Playback, which i doubt and hence appreciate your feedback
Im not very tech. savvy but I tried to research the issue further and in the intel website it was talking about "Graphics Accelerator Driver" which i was not able to know if i had the latest version or not and i did not want to mess around with motherboard/bios stuff that is over my head.
Maybe its with frequency, but again all other videos seems to be playing fine except for Blu Ray Disks
I would appreciate your assistance and feedback
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