Help i cant factory reset laptop

[AlexC_]

Hey im trying to factory reset my laptop but when i go to the update and recovery then recovery then i click 'Remove everything and reinstall windows' it says 'could not find the recovery environment'' insert windows installation or recovery media, and restart your pc with media'.

How can i fix thiss??

Edit: I'm On windows 8.1

 

[M05final]

Do you still have the Installation disk?

 

[AlexC_]

my laptop already came pre-installed with windows 8.1

 

[M05final]

Well your going to need to get Windows 8 installation but you can create that on another computer and put it on a USB or you can do that on your on computer but i dont reckon it since it seems like some files might of got corputed since it wont let you factory reset.

But once you got that it should be easy

Make sure you got your windows 8.1 product code (it should be on the back of your laptop)

When you put the installaion disk or USB in go to your computer bios ( just search up your computer and see how to do it)

Then you want to switch the boot from what ever it is and put it on the disk and USB

then restart and it should bring you to the installation window press ctrl f10 and it will bring you to the comand prompt

Type in

Disklist

look for your harddrive with windows on it and select it by

typing in

Select disk0 (or what ever number your disk is)

and type in clean

if it doesnt work type in

volumelist

select volume0

clean

sorry that i can help much more your going to need the installation to do anything.

But im going to put some links in here that will help you out

P.S also back everything you want up

links:
http://windows.microsoft.com/is-is/windows-8/upgrade-product-key-only
http://www.overclock.net/t/1240779/seans-windows-8-install-optimization-guide-for-ssds-hdds

Hope it helps

 

[rog860]

I had the same problem and found a solution on the internet. This is what I did to change partitions from OEM to Recovery.


CMD (right click icon) and select 'open as Administrator'

C:\Windows\system32>diskpart


DISKPART> list disk

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 100 MB 1024 KB
Partition 2 OEM 900 MB 101 MB
Partition 3 Reserved 128 MB 1001 MB
Partition 4 Primary 181 GB 1129 MB
Partition 5 Primary 495 GB 182 GB
Partition 6 OEM 20 GB 678 GB


DISKPART> select partition 6

Partition 6 is now the selected partition.

DISKPART> set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"

DiskPart successfully set the partition ID.


DISKPART> select partition 2

Partition 2 is now the selected partition.

DISKPART> set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"

DiskPart successfully set the partition ID.