Question (HELP) I have connection to the internet, but i lose it when i open a application.

[iiillusion]

Hello there,

I have a problem, my internet provider was by our house here the other day and replaced our old router and reset our fiber box.
Ever since then, i havnt been able to load the steam game "Rust"'s ingame server browser, my system loses internet connection for 3-4 minutes,
but if im in a discord call, i can still speak with them, so i dont lose the already connected connections. But all new connections doesnt work for 3-4 minutes.

Things ive tried:
-Reinstall rust
-Allow rust on the windows firewall
-Restart the router and fiber box
-Give steam limited amount of mb/s to load the ingame server lists
-Update steam, windows and network drivers

I even tried to see if it works fine outside our WIFI, by using a 4G hotspot on my phone, and it worked perfectly fine outside our WIFI, there it can load perfectly fine.

Our router is a Icotera i4850
And im using a ethernet cable

-PC-Specs:
Windows 10
GTX 1060 6GB
ASUS H110M-A M.2 Motherboard
I5-7500 CPU
16 GB RAM

I hope there is someone who knows a fix or in some way help.

 

[rgd1101]

change dns server?

 

[SamirD]

I would call your isp about the issue since it only started after they changed the equipment--it has to be related to that change, and is probably something on their side versus yours.

 

[iiillusion]

change dns server?

Thanks for the suggestion, i tried it but unfortunately it didnt work. But thanks anyways

 

[iiillusion]

I would call your isp about the issue since it only started after they changed the equipment--it has to be related to that change, and is probably something on their side versus yours.

I will try that