My problem is this.
I have an HP Compaq Presario CQ42 notebook that I bought in 2012 running Windows 7. I have Avast Antivirus and have run Malwarebytes.
Lately, (the past 6 months) I've been having several issues.
1) The first one to appear was the refusal to wake up from hibernation/sleep. The computer will spool up the fan and the light will come on, but it will never wake up. I have to cut power and take out the battery to get it to restart. This is maddening because it only happens sometimes.
2) I have learned the full compendium of BSOD's. I have had IRql_not_less_or_equal crashes on both startup and in normal operation. I have had a Bad Pool Header Error. I have had a Systems Service Exception. All of this in just the last week. I've had it happen in a System restore.
3) I have had the "Display driver stopped responding and has recovered" error. Sometimes it happens all the time, sometimes it goes for days without.
I can find answers to all of these problems in isolation, but I don't know if they are connected to a bigger issue. I want to know what would be the procedure for isolating and fixing these problems.
My question here is how to go about doing that. What should I try to tackle first and how?
Thanks so much!
UPDATE: I was also able to fix my graphic driver issues by downloading the latest off of HP. My computer is a compaq presario CQ42 301-AX (I wasn't able to get to that last part without taking out the battery.) I tried updating the BIOS but actually have the latest version already.) I'm fully backed up (though not with a proper windows backup or disk image both of those crash when tried, instead I've literally copied everything onto an external drive.)
So I made myself a memtest86 disk, the first time I ran it, the computer suicided after about 20 minutes. I broke down my laptop, cleaned out the fans and then ran memtest86 again. This time everything went fine.
I also gave myself the red laptop screen problem (though this one is just annoying and my computer had it once before, to fix it, I have to disconnect and reconnect the LCD) .
Windows startup repair doesn't work. It hasn't worked repeatedly, but the latest one I actually had the presence of mind to record the details.
"Startup Repair cannot repair this computer"
Problem event name: Startup repair offline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 102
Problem Signature 05: Autofailover
Problem Signature 06: 1
Problem Signature 07: No Root Cause
OS: 6.1.7600.2.0.0.256.1
LocaleID: 1033
So I had also made a windows repair disk. (I don't have the original installation disk, windows came pre intstalled) and I tried to boot from it at startup.
I got the "Couldn't find Bootmgr" error. I got back into windows, checked the CD and Bootmanager is on there. I know it's not a problem with the CD drive because my memtest86 CD was able to run and boot just fine.
I'm really mystified as to why the windows repair disk isn't booting.
I have an HP Compaq Presario CQ42 notebook that I bought in 2012 running Windows 7. I have Avast Antivirus and have run Malwarebytes.
Lately, (the past 6 months) I've been having several issues.
1) The first one to appear was the refusal to wake up from hibernation/sleep. The computer will spool up the fan and the light will come on, but it will never wake up. I have to cut power and take out the battery to get it to restart. This is maddening because it only happens sometimes.
2) I have learned the full compendium of BSOD's. I have had IRql_not_less_or_equal crashes on both startup and in normal operation. I have had a Bad Pool Header Error. I have had a Systems Service Exception. All of this in just the last week. I've had it happen in a System restore.
3) I have had the "Display driver stopped responding and has recovered" error. Sometimes it happens all the time, sometimes it goes for days without.
I can find answers to all of these problems in isolation, but I don't know if they are connected to a bigger issue. I want to know what would be the procedure for isolating and fixing these problems.
My question here is how to go about doing that. What should I try to tackle first and how?
Thanks so much!
UPDATE: I was also able to fix my graphic driver issues by downloading the latest off of HP. My computer is a compaq presario CQ42 301-AX (I wasn't able to get to that last part without taking out the battery.) I tried updating the BIOS but actually have the latest version already.) I'm fully backed up (though not with a proper windows backup or disk image both of those crash when tried, instead I've literally copied everything onto an external drive.)
So I made myself a memtest86 disk, the first time I ran it, the computer suicided after about 20 minutes. I broke down my laptop, cleaned out the fans and then ran memtest86 again. This time everything went fine.
I also gave myself the red laptop screen problem (though this one is just annoying and my computer had it once before, to fix it, I have to disconnect and reconnect the LCD) .
Windows startup repair doesn't work. It hasn't worked repeatedly, but the latest one I actually had the presence of mind to record the details.
"Startup Repair cannot repair this computer"
Problem event name: Startup repair offline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 102
Problem Signature 05: Autofailover
Problem Signature 06: 1
Problem Signature 07: No Root Cause
OS: 6.1.7600.2.0.0.256.1
LocaleID: 1033
So I had also made a windows repair disk. (I don't have the original installation disk, windows came pre intstalled) and I tried to boot from it at startup.
I got the "Couldn't find Bootmgr" error. I got back into windows, checked the CD and Bootmanager is on there. I know it's not a problem with the CD drive because my memtest86 CD was able to run and boot just fine.
I'm really mystified as to why the windows repair disk isn't booting.
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