Question Help identifying "Unknown Device" in Device Manager ?

[treefrogannr]

I have a Gigabyte B660M Aorus Pro AX motherboard.
https://ibb.co/cksRn92

I downloaded all drivers from Gigabyte website but none of them worked.

I remember last time I reinstall Windows on this pc I had to install drivers from the disc.

I can't find that disc anymore.

anybody can help me identify that driver I am missing ?

Thank you

 

[Lutfij]

I downloaded all drivers from Gigabyte website but none of them worked
Can you elaborate on this line? Define what you mean by none of them worked? Are you referring to the drives installation going through properly but not removing the flagged devices in Device Manager? Mind walking us through how you installed the drivers?

While in Device Manager, right click on the flagged devices>Properties>Details>Hardware ID's(from drop down menu). Pass on a screenshot of what you see for both.

 

[treefrogannr]

I downloaded all drivers from Gigabyte website but none of them worked
Can you elaborate on this line? Define what you mean by none of them worked? Are you referring to the drives installation going through properly but not removing the flagged devices in Device Manager? Mind walking us through how you installed the drivers?

While in Device Manager, right click on the flagged devices>Properties>Details>Hardware ID's(from drop down menu). Pass on a screenshot of what you see for both.

I got this
https://ibb.co/vh8p544

2 hosted at ImgBB

Image 2 hosted in ImgBB

ibb.co

 

[Lutfij]

You didn't answer my question...though here are follow ups to what you've provided in the form of images.

You didn't install your chipset drivers. Make sure you've installed the following;
Intel Serial I/O driver
Intel Management Engine Firmware
Intel INF installation
Intel HID Event Filter
(which are the latest versions), in an elevated command, i.e, Right click installer>Run as Administrator

What OS are you working with?