help - laptop wont start - scared will lose photos of my baby!!!

hk0506

Reputable
Feb 22, 2014
3
0
4,510
Please help, my laptop wont load up, it instructs me to fix automatically but then doesn't work. I don't know what to do and u'm really panicking now
 
Remove the hard-drive, hook it up with an external enclosure to another computer and copy out our files. You need to do backups of your files, almost no-one does that properly until it's too late. Now would be a good time to start.

Once you have all your files backed up, take your Windows 7 disk (you can get one from a download if you don't have one from Digital River here http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/cannot-find-digital-river-download-site/66a8439b-0d16-4b70-92f7-1c8486a46ebf ) and run a Repair setup of Windows. http://windows.microsoft.com/en-us/windows7/start-your-computer-from-a-windows-7-installation-disc-or-usb-flash-drive

Make sure you are careful and read the prompts as some may tell you the disk will be wiped if you select them. You may want to get someone that knows computers to help you with the repair of the operating system. You may end up needing to do a full clean setup of Windows, or need to get a new hard drive first as some errors are caused by a bad hard drive.
 

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