Help! Many Blue Screens of Deaths!

[netskyde]

Hello!

**EDIT: Nothing seems to help. Clean installing the graphics driver and updating the BIOS didn't work. 9 new BSoDs since then (error codes at the end of the post).**

I am at my wits' end. In the recent months/years, I have experienced frequent Blue Screens of Death. I could live with them. But with the latest NVidia graphics driver update, I was having way too many BSoD per day. Today, I just had 7 of them. I thought I fixed it by having a clean uninstallation and installation of the graphics driver, but since then, I've experienced **Edit: 9** BSoDs (see end of post for error codes). Here are details to my problem:

*Specs:*

* **Operating System:** Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
* **System Manufacturer:** Gigabyte Technology Co., Ltd.
* **System Model:** Z87-D3HP
* **BIOS:** Now F7
* **Processor:** Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
* **Memory:** 8192MB RAM
* **Available OS Memory:** 8082MB RAM
* **Page File:** 3520MB used, 9937MB available
* **DirectX Version:** DirectX 12
* **Card name:** NVIDIA GeForce GTX 760
* **Manufacturer:** NVIDIA
* **Chip type:** GeForce GTX 760

*Blue Screen error codes which seem to be unrelated to the graphics driver issue (1 or 2 times per month for the last couple months/years):*

* Memory Management
* Unexpected Store Exception

*Blue Screen error codes after I've installed the new NVidia driver (within the last 2 days):*

* KMode Exception Not Handled
* Registry Error
* System Service Exception
* System Thread Exception Not Handled
* IRQL Not Less or Equal
* Kernel Security Check Error
* Bad Pool Header (First BSoD since clean installation of the NVidia graphics driver)

*Attempts of solving the issue include:*

- Uninstalled the NVidia graphics driver for my GTX 760 through System Control; Used the "Display Driver Uninstaller" program in addition to uninstall the graphics driver
- Clean install of the latest NVidia graphics driver for my GTX 760: "GeForce Game Ready Driver, Version 391.24"
- Checked under the Device Manager that every device had its latest driver installed
- Updated BIOS to F7 via the Q-Flash feature
- I have 2x 4GB RAM Sticks: Stick 1 in Slot 1, Stick 2 in Slot 2
* > Booted computer with only Stick 1 in Slot 1. Started alot of applications to force a BSoD. No BSoD, ran normally.
* > Booted computer with Stick 2 in Slot 1. Started alot of applications to force a BSoD. No BSoD, ran normally.
* > Booted computer with Stick 1 in Slot 2. Started alot of applications to force a BSoD. No BSoD, ran normally.
* **MemTest86:**
* > Stick 1 in Slot 1 & 2: Ran 30 min. test, 0 Errors
* > Stick 2 in Slot 1: Ran 30 min. test, 3 Errors
* > Stick 2 in Slot 2: Ran 30 min. test, 107 Errors
* > Stick 1 in Slot 2, Stick 2 in Slot 1 (Test #1): Ran 30 min. test, 733 Errors
* > Stick 1 in Slot 2, Stick 2 in Slot 1 (Test #2): Ran 90 min. test, 9400+ Errors


*Symptoms before the BSoD comes up and which occured before the clean installation of the NVidia graphic driver:*

- Before the clean install of my NVidia graphics driver, my computer was acting really weird:
* > Games crashed while playing; I was not able to restart them. Some of them even had to be repaired: Their files had to be checked and redownloaded.
* > The Windows Eventviewer won't show me logs and crashed
* > Programs like Discord wouldn't start
* > One time, I couldn't open the Windows Start Menu to restart my computer. I had to use cmd to force shutdown my computer.
* > Windows Defender wouldn't allow me to execute the NVidia graphhics driver .exe file. After the restart through cmd, I could execute it normally.
* > Chrome wouldn't load any site correctly. I could not use the browser because of it.

*Symptoms before the BSoD comes up. These symptoms occured for the last couple of months/years and also occured in the last 2 days together with the other symptoms related to the graphics driver issue:*

- Sometimes, BSoD happens out of nowhere; other times, it happens when I'm starting up games or am playing them
- Computer makes "stutter sounds" beforehand


I was having the BSoDs quite frequently for the last years, but they seem to get more frequent with time. With the latest NVidia graphics driver update, I was getting them freaking often. This is not the first time this happened to my computer. Certain NVidia graphics driver updates caused my computer to get many of these errors. I don't want this to happen again. So I am asking you: Why do these streaks happen to my computer whenever I install a new update for my graphics driver? What causes the other BSoDs which aren't related to the graphics drivers?

This really sucks because I am guessing that a hardware component causes these BSoDs. I suspected the RAM to be the cause of them. But after having googled some of the other BSoD error codes, it could be everything: From my GPU to even my motherboard. I really have no clue.

Please help!

**Edit:** 9 new BSoDs since clean installation and BIOS update - in order:

* Bad Pool Header
* Memory Management
* Unexpected Store Exception
* IRQL Not Less or Equal
* KMode Exception Not Handled
* APC Index Mismatch
* Kernel Security Check Failure
* System Thread Exception Not Handled
* System Service Exception

 

[johnbl]

make sure you update your motherboard sound drivers. many of the old versions interfere with the GPU sound driver and cause the GPU driver to crash.

Also, be sure to reboot your machine. Microsoft updates the base GPU driver and the driver is installed on the reboot.
this can cause problems if you also have the GPU driver updating the machine. The GPU vendors driver does not require a reboot. So if Microsoft update pushes out a base GPU driver update the install will be pending until you reboot. If your GPU setup updater is run before the reboot it will install 3 new drivers with no reboot required. if your machine is rebooted then the pending Microsoft update GPU base driver gets installed (1 driver) and you will have a driver build mismatch that can cause problems. mostly caused because people have there machine sleep and don't reboot it.

you should delete the old memory dump files and provide the new one. Since it is a bad pool header bugcheck
I could take a quick look at the memory addresses (if the numbers are like 0x00000050 then something is overwriting memory it does not own and you would need to run verifier.exe to force the system to bugcheck and name the bad driver. Generally you would need to also change the memory dump type to kernel and properly setup verifier to capture the correct info in the kernel memory dump.

Sometimes the minidump can be useful if provided. Just because there are common drivers versions with bugs.
most of the time it will be a old OEM driver or a overclocking driver that causes the problem.

Hello!

I am at my wits' end. In the recent months/years, I have experienced frequent Blue Screens of Death. I could live with them. But with the latest NVidia graphics driver update, I was having way too many BSoD per day. Today, I just had 7 of them. I think I fixed it by having a clean uninstallation and installation of the graphics driver. Since then, I've "only" experienced 1 BSoD. Yet, I don't want this to happen again. Here are details to my problem:

Specs:

Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z87-D3HP
BIOS: F2
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8082MB RAM
Page File: 3520MB used, 9937MB available
DirectX Version: DirectX 12
Card name: NVIDIA GeForce GTX 760
Manufacturer: NVIDIA
Chip type: GeForce GTX 760

Blue Screen error codes which seem to be unrelated to the graphics driver issue (1 or 2 times per month for the last couple months/years):

Memory Management
Unexpected Store Exception

Blue Screen error codes after I've installed the new NVidia driver (within the last 2 days):

KMode Exception Not Handled
Registry Error
System Service Exception
System Thread Exception Not Handled
IRQL Not Less or Equal
Kernel Security Check Error
Bad Pool Header (First and only BSoD since clean installation of the NVidia graphics driver)

Solutions I've tried:

- Uninstalled the NVidia graphics driver for my GTX 760 through System Control; Used the "Display Driver Uninstaller" program in addition to uninstall the graphics driver
- Clean install of the latest NVidia graphics driver for my GTX 760: "GeForce Game Ready Driver, Version 391.24"
- Checked under the Device Manager that every device had its latest driver installed

--> As said, clean installation of the latest NVidia graphics driver helped me alot. Less frequent BSoDs. "Just" 1 BSoD to this point.

Symptoms before the BSoD comes up and which occured before the clean installation of the NVidia graphic driver:

- Before the clean install of my NVidia graphics driver, my computer was acting really weird:
> Games crashed while playing; I was not able to restart them. Some of them even had to be repaired: Their files had to be checked and redownloaded.
> The Windows Eventviewer won't show me logs and crashed
> Programs like Discord wouldn't start
> One time, I couldn't open the Windows Start Menu to restart my computer. I had to use cmd to force shutdown my computer.
> Windows Defender wouldn't allow me to execute the NVidia graphhics driver .exe file. After the restart through cmd, I could execute it normally.
> Chrome wouldn't load any site correctly. I could not use the browser because of it.

Symptoms before the BSoD comes up. These symptoms occured for the last couple of months/years and also occured in the last 2 days together with the other symptoms related to the graphics driver issue:

- Sometimes, BSoD happen out of nowhere; sometimes happen, when I'm starting up games or am playing them
- Computer makes "stutter sounds" beforehand


I was having the BSoDs quite frequent for the last years, but they seem to get more frequent with time. With the latest NVidia graphics driver update, I was getting them freaking often. This is not the first time this happened to my computer. Certain NVidia graphics driver updates caused my computer to get many of these errors. I don't know how a clean installations always seemed to fix those BSoD streaks, but they did. However, I don't want this to happen again. So I am asking you: Why do these streaks happen to my computer whenever I install a new update for my graphics driver? What causes the other BSoDs which aren't related to the graphics drivers?

This really sucks because I am guessing that a hardware component causes these BSoDs. I suspected the RAM to be the cause of them. But after having googled some of the other BSoD error codes, it could be everything: From my GPU to even my motherboard. I really have no clue.

Please help!

 

[djpiper28]

You need new RAM judging from your memcheck results. It seems to be the only way as it suggests your hardware is faulty RAM is really expensive at the moment so remove the faulty stick if you value stability over performance.
*Edit: my experience with bsod is that bad ram == many bsod or freezing up. If you changed or adjusted your CPU cooler recently it may be too tight causing ram issues.
* **MemTest86:**
* > Stick 1 in Slot 1 & 2: Ran 30 min. test, 0 Errors
* > Stick 2 in Slot 1: Ran 30 min. test, 3 Errors
* > Stick 2 in Slot 2: Ran 30 min. test, 107 Errors
* > Stick 1 in Slot 2, Stick 2 in Slot 1 (Test #1): Ran 30 min. test, 733 Errors
* > Stick 1 in Slot 2, Stick 2 in Slot 1 (Test #2): Ran 90 min. test, 9400+ Errors

 

[mgaissert]

Today I was using our Dell laptop with Nvidia when I started getting Blue Screens. They seemed to be associated with the little pesky video ads in the lower right of the webpage as the blue screen mentioned a Video Problem. So, after attempting to go to Safe Mode, I gave up and went into the Device Manager where I uninstalled the Intel and Nvidia hardware. Didn't help.

This had not happened before so I went into the Control Panel, and Programs and Features and found four Nvidia drivers installed. The 3D driver was the only one to install today. So I uninstalled it.

So far I have had no more pesky video ads, nor Blue Screens. I wonder if Nvidia will reinstall the 3D drivers? I certainly will not as I do not play games.