Help me determine if me if I need new HD/SSD

micko_escalade · May 22, 2015

Hi,

For some time my HP Pavilion m6 laptop (i5, 8GB memory, win7) is really slow on boot up, it just takes time to load and hard drive light is constantly lit for over 5 minutes and during that time its unusable. After that loading period hard drive light does not stay lit and opening applications seems ok to me.

I have Kaspersky internet security 2015, I ran malware-bytes and used CCleaner. No infections found.
Did userbenchmark.com test and this is what it showed for hard drive http://prntscr.com/78bpc4
Can anyone suggest what to try to get to the bottom of this and figure out if hard driveis dying and I need new SSD or its something else.

Thanks for your time in advance!

RaDiKaL_ · May 22, 2015

Hmm certainly your Read speeds could be much better, start by defragmenting your HDD and test it again, if it's severely fragmented that could cause such speeds.

uplink-svk · May 22, 2015

micko_escalade - can You post here a screenshot from Crystal Disk Info? And use ATTO Benchmark, for HDD test, not that userbenchmark.com

and post screenshot also.

SBMfromLA · May 23, 2015

I doubt that your hard drive has any problems. If you're having a slow boot and it takes a long time for you to be able to do anything... that mostly means you have TOO MANY programs starting up on boot. Stuff like Spotify, Skype, Yahoo Messenger, Google Drive, Dropbox, OneDrive, Roxio, Printer software... all try to preload and that's what makes your computer really slow on startup.

You need to install a good 3rd Party Startup Manager... like Autoruns and UNCHECK stuff you don't need starting up automatically. Oh, and don't bother with MSConfig... that only shows like a tiny handful of your startup programs... pretty useless.

Also try going into the settings of some of your programs and UNCHECKING to option to startup with Windows.

micko_escalade · May 23, 2015

uplink-svk :

Sure
Here's ATTO screenshot http://i.imgur.com/P9wAr5x.jpg

----------------------------------------------------------------------------
CrystalDiskInfo 6.3.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2015/05/22 23:36:55

-- Controller Map ----------------------------------------------------------
+ Virtual CloneDrive [SCSI]
- ELBY CLONEDRIVE SCSI CdRom Device
+ Intel(R) Mobile Express Chipset SATA RAID Controller [SCSI]
- TOSHIBA MK7575GSX
- hp CDDVDW TS-U633J

-- Disk List ---------------------------------------------------------------
(1) TOSHIBA MK7575GSX : 750.1 GB [0/0/0, pd1]

----------------------------------------------------------------------------
(1) TOSHIBA MK7575GSX
----------------------------------------------------------------------------
Model : TOSHIBA MK7575GSX
Firmware : GT001C
Serial Number : 4241F21XB
Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1465149168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 8258 hours
Power On Count : 3416 count
Temperature : 46 C (114 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _50 000000000000 Read Error Rate
02 100 100 _50 000000000000 Throughput Performance
03 100 100 __2 0000000008AF Spin-Up Time
04 100 100 __0 000000000DDB Start/Stop Count
05 100 100 _10 000000000000 Reallocated Sectors Count
07 100 100 _50 000000000000 Seek Error Rate
08 100 100 _50 000000000000 Seek Time Performance
09 _80 _80 __0 000000002042 Power-On Hours
0A 170 100 _30 000000000000 Spin Retry Count
0C 100 100 __0 000000000D58 Power Cycle Count
B7 100 100 __1 000000000000 Vendor Specific
B8 100 100 _97 000000000000 End-to-End Error
B9 100 100 __1 00000000FFFF Vendor Specific
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 _98 __0 000000000002 Command Timeout
BD 100 100 __1 000000000000 High Fly Writes
BE _54 _45 _40 00002F26002E Airflow Temperature
BF 100 100 __0 00000000003E G-Sense Error Rate
C0 100 100 __0 000000360036 Power-off Retract Count
C1 _89 _89 __0 00000001BBD4 Load/Unload Cycle Count
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2034 3234 3246 3237 5853
020: 0000 4000 0000 4754 3030 3143 2020 544F 5348 4942
030: 4120 4D4B 3735 3735 4753 5820 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0007 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0D06 0004 004C 004C
080: 01F8 0000 706B 7C09 6123 7069 BC09 6123 203F 0053
090: 0053 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 66F0 5754 0000 0000 0000 0000 6003 0000 5000 0393
110: F680 1107 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 A7A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 02 27
010: 00 64 64 00 00 00 00 00 00 00 03 23 00 64 64 AF
020: 08 00 00 00 00 00 04 32 00 64 64 DB 0D 00 00 00
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 2F
040: 00 64 64 00 00 00 00 00 00 00 08 25 00 64 64 00
050: 00 00 00 00 00 00 09 32 00 50 50 42 20 00 00 00
060: 00 00 0A 33 00 AA 64 00 00 00 00 00 00 00 0C 32
070: 00 64 64 58 0D 00 00 00 00 00 B7 32 00 64 64 00
080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00
090: 00 00 B9 32 00 64 64 FF FF 00 00 00 00 00 BB 32
0A0: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 62 02
0B0: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
0C0: 00 00 BE 22 00 36 2D 2E 00 26 2F 00 00 00 BF 32
0D0: 00 64 64 3E 00 00 00 00 00 00 C0 22 00 64 64 36
0E0: 00 36 00 00 00 00 C1 32 00 59 59 D4 BB 01 00 00
0F0: 00 00 C4 32 00 64 64 00 00 00 00 00 00 00 C5 32
100: 00 64 64 00 00 00 00 00 00 00 C7 32 00 C8 C8 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 51
170: 03 00 01 00 02 A5 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D5

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 02 32
010: 00 00 00 00 00 00 00 00 00 00 03 02 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 32
040: 00 00 00 00 00 00 00 00 00 00 08 32 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 1E 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 B7 01 00 00 00 00
080: 00 00 00 00 00 00 B8 61 00 00 00 00 00 00 00 00
090: 00 00 B9 01 00 00 00 00 00 00 00 00 00 00 BB 00
0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
0B0: 00 00 00 00 00 00 BD 01 00 00 00 00 00 00 00 00
0C0: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
0D0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0E0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0F0: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
100: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 8B

Here's ATTO screenshot http://i.imgur.com/P9wAr5x.jpg

micko_escalade · May 23, 2015

SBMfromLA :

Forgot to include that but I already did using MSConfig and left everything on minimum. Never heard for Autoruns but will give it a try.

micko_escalade · May 23, 2015

RaDiKaL_ :

Running defrag never crossed my mind, I will leave it over night. Thanks!

uplink-svk · May 23, 2015

micko_escalade - atto is running a bit slow, for the configuration. Anyway, numbers won't tell me much from Crystal Disk Info. Do You have the disk in blue, yellow, or red state?

If blue, go after self file check, and defragmentation.

micko_escalade · May 23, 2015

uplink-svk :

By color state I'm assuming you're refereeing to Crystal Disk Info, here's the screenshot http://i.imgur.com/oqHAEzh.jpg

What do you mean by self file check?

micko_escalade · May 23, 2015

Tried to do defrag from windows and its telling me that something else is setup to control so I removed that and proceeded . Will leave it over night.

uplink-svk · May 23, 2015

The disk is fine, up and running.

Open start, type in cmd, right click, run as administrator, type in "sfc /scannow", it will fix all the bugs and errors in system file integrity structure.

And of course defrag the drive.

micko_escalade · May 23, 2015

uplink-svk :

Ok, thanks, I will do that.
Still doing defrag, taking long time http://i.imgur.com/nQm2T5s.jpg , could be that before while I had Norton installed it never removed that setting and windows was never able to defrag it.
I did not pay attention what it said for C: but if other disks shows were defragmented last year there's a good chance C: had same date.

uplink-svk · May 23, 2015

Be careful about Norton Utilities. They tend to scrap operating system to junk.

velo3100 · May 23, 2015

It definetly sounds like it is the startup programs that seems to be the problem. I personal don't use norton as the anti virus and just use windows defender with anti malware bytes. Both together should be enough to stop most common viruses.

Second make sure that all programs that you have are ones that you use and are neccessary. Look both at the c and d drive as when you unstall a program, some of the files from the program may still be there.

Try those things and do the defrag when all this is done. Never defrag while doing other tasks as it is pointless.

uplink-svk · May 23, 2015

velo3100 has a good point. micko_escalade, whe You run msconfig from run, at startup tab, how many programs are starting up with system. Eventhough, with 8 gigs of ram, it's hard to believe something would bother the system, once it's loaded up, but still.

uplink-svk · May 23, 2015

velo3100 has a good point. micko_escalade, whe You run msconfig from run, at startup tab, how many programs are starting up with system. Eventhough, with 8 gigs of ram, it's hard to believe something would bother the system, once it's loaded up, but still.

micko_escalade · Jun 3, 2015

Did defrag and scan but not much improvement.
Attached is Whats in Start Up

uplink-svk · Jun 4, 2015

Greetings,

There's not much to disable in Your case. Hmm. It's either HP Utility You most likely use [quick launch, and osd, for notifications], or intel stuff [persistence, and pro set].

Can You try uninstalling KiS and MalwareBytes? Just for the time being, whether it won't fix the trouble?

Help me determine if me if I need new HD/SSD

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