its a hp pavillion 15-n276sa 15.6" laptop, windows 8.1, AMD A8-455M APU (1.6 GHz, 4 MB cache processor, storage 1T HDD, RAM 8GB DDR3L, only had it a few days and always been like this i play online games and the reason i bought this one is my daughter has the exact same make and model and what i play is good on her one but this one just cant seem to cope and is very slow, i dont think its a virus as it has been the same since i purchased it.