Help me troubleshoot slow data transfer

iwannaknow1

Distinguished
Jul 1, 2006
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0
18,530
Hello all,

Having issues with transferring data from my HD Camcorder to my pc. I need to find out what the cause is. First problem is that when I connect my camcorder via USB it locks up my system.. only works on one usb port on the back of the system. All the USB ports work fine for other devices (digital camera, flash drives, external hard drives, etc...)

Once I finally manage to plug it in and start transferring data it only transfers data at 5.63 MB/s.. this seems a little slow for USB 2.0.


Issue:
1# why does it lock up on the other USB ports?

error in event viewer when this happens:

Log Name: System
Source: Disk
Date: 4/20/2010 12:00:29 AM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:

#2

Why is the transfer rate so slow?

slowcapturespeed.png



Specs:
Computer:
Windows 7 x64 fully up to date
4GB RAM
q6600
Motherboard: EVGA Support Manual for 680i LT SLI - 122-CK-NF67

Camcorder:
Samsung HMX-H100N/XAA

SD Card in Samsung camcorder:
Verbatim 96871 32GB Premium Secure Digital High Capacity (SDHC) Card - Calss 6

http://www.walmart.com/catalog/product.do?product_id=13074728


Please let me know if you need any more details..

Thanks in advance guys!
 

evilgenius134

Distinguished
Apr 20, 2010
246
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18,710
The SD card you are using is limited to a 6mbyte/s which would explain the 5.6mb/s speed. In order to reach USB 2.0 full speeds you need a Class 45 or 40 SD card (also referred to as 300x and 266x)