Question Monitors lose signal when I start gaming ?

[despi]

I haven't had this issue until the last 2 weeks and it has been very frustrating.

Whenever I go to launch any game, it gets to the menu and when my save is loaded, my monitors will lose signal, and I will have to force shutdown my PC to turn it back on to get signal back to them. My PC doesn't shut off, just my monitors lose signal and won't come back up. Even when trying Ctrl+Windows Key+Shift+B to reset my GPU drivers

I've scoured the internet the last two weeks looking for fixes and here's all the ones I've already tried.

• Changed cables from PSU to CPU, and GPU to monitors
• Completely uninstall and reinstall my GPU drivers and made sure my BIOS was up to date
• Had a shop benchmark my GPU in their test bench they discovered no issues, and it even happened with my secondary GPU (1660ti) I keep as a backup leading to my system overall.
• I've double checked my thermals for my GPU and CPU and even when launching games, I've never spiked over around 70-75 degrees Celsius
• I was recommended that it could be something with my boot drive, so I made a new one and now have that running
• Editing the variable in the "tdrdelay" registry file and I had like one- or two-days' worth of "okay" gaming but nothing too serious.

System Specs:
Device name: SO
CPU: Ryzen 7 5800X 8-Core Processor @ 3.80 GHz
GPU: Nvidia GeForce RTX 3080 10GB VRAM
Installed RAM: 128GB
Device ID: 8B88C694-9F30-49DA-84D2-7F149AF090D1
Product ID: 00330-53508-05432-AAOEM
System type : 64-bit operating system, x64-based processor



I'm at a loss here, the only thing I haven't done is swap my PSU because I'd have to order another 1000w if that's the case, but even when I threw my 1660 Ti in to the mix, which pulls less power than my 3080, it still occurred.

Any advice will be appreciated, or if there's a fix for it then that'd be great as well. I feel I've tried every fix I have seen.

 

[COLGeek]

What is the make, model, and age of your PSU?

Does this happen at any other time, like when running a benchmarking application?

What, if anything, is overclocked (CPU, GPU, memory)?

 

[despi]

What is the make, model, and age of your PSU?

Does this happen at any other time, like when running a benchmarking application?

What, if anything, is overclocked (CPU, GPU, memory)?

My PSU is a be Quiet Straight Power 12 1000w. It's about 1-1.5 years old.

I actually just tried earlier to run a benchmarking application, and it happened as it was starting the benchmark.

My CPU and GPU are Overclocked from what I can tell. Just checking but I'd compare base speed to it's current running clock speed and that tells me, right? My RAM is not overclocked.

 

[COLGeek]

Remove OC from all and test.

You are describing a typical heat and/or power issue.

Need a stable baseline to start troubleshooting from.

 

[ilyas8485]

My laptop with a Core i7 6th gen processor and 8GB of RAM has had the same difficulties. Sometimes the screen just goes black while I'm working. Since you've tried practically everything, it could be a problem with the power delivery or the GPU driver. Here are some other things you can do:
Before the freeze, look for faults in the Windows event logs, use a different monitor or cable, and turn off any overclocking. A malfunctioning VRM on the motherboard or a bad PSU can sometimes cause this problem. If it's hard to change the PSU, consider reinstalling Windows or testing the GPU on a different computer if you can.

 

[despi]

Remove OC from all and test.

You are describing a typical heat and/or power issue.

Need a stable baseline to start troubleshooting from.

Okay, I'll do that after I get my new fans in tomorrow and put those in. Convienently one of my current fans went out yesterday randomly.

 

[despi]

My laptop with a Core i7 6th gen processor and 8GB of RAM has had the same difficulties. Sometimes the screen just goes black while I'm working. Since you've tried practically everything, it could be a problem with the power delivery or the GPU driver. Here are some other things you can do:
Before the freeze, look for faults in the Windows event logs, use a different monitor or cable, and turn off any overclocking. A malfunctioning VRM on the motherboard or a bad PSU can sometimes cause this problem. If it's hard to change the PSU, consider reinstalling Windows or testing the GPU on a different computer if you can.

I wouldn't see any crashes related to my Drivers, until the most recent time (last 3 days). I had tested my GPU at a shop on their testing station and already have done a reinstall of windows. Thank you for your input!

 

[despi]

Remove OC from all and test.

You are describing a typical heat and/or power issue.

Need a stable baseline to start troubleshooting from.

Okay, OC is removed from GPU and CPU

 

[COLGeek]

Any change in performance?

 

[despi]

Any change in performance?

So far, I've completed the GPU Benchmarking and about to finish the CPU benchmarking and it is going well. It would've already lost signal to my monitors.

For the record, I'm using Cinebench to conduct my benchmarking. I could try another if you have another one to recommend.

 

[COLGeek]

Sounds like you may have had an OC setting issue. Still good?

 

[despi]

Sounds like you may have had an OC setting issue. Still good?

Yeah, I'm running a game fine right now. No issues.
Will monitor over the next few days to make sure.

What's crazy is I've had those OC settings for years and I just now had these issues. I bought the PC about 2-3 years ago? So I wonder what could've happened. Could a driver update have messed with how it was communicating with my hardware?

 

[COLGeek]

Could be a driver issue, or some other update. OCing modern hardware really isn't necessary The modest gains aren't worth the added heat generated, decreased stability, and more power consumption.

 

[despi]

Could be a driver issue, or some other update. OCing modern hardware really isn't necessary The modest gains aren't worth the added heat generated, decreased stability, and more power consumption.

Thank you for the guidance! I appreciate it. I'll update this forum in a few days.

 

[ilyas8485]

I wouldn't see any crashes related to my Drivers, until the most recent time (last 3 days). I had tested my GPU at a shop on their testing station and already have done a reinstall of windows. Thank you for your input!

If anything else comes up or you find a fix, let us know—hope it gets sorted soon.