- May 21, 2023
- 2
- 0
- 10
Hello, I recently decided to change PC parts, mainly my motherboard and my processing unit I decided to change to a prime B550M-A AC from ASUS, and I switched to a Ryzen 5600 X, I loaded up my graphics card and my ram, then I booted into windows and everything worked perfectly until about two hours later when my PC randomly rebooted, no error message, no freeze, no blue screen, just a black screen and the total reboot. I thought that the power has gone out for just a moment, but enough to make the PC restart but as soon as I tried to boot into Windows, it to rebooted again without an error message. After that it started rebooting many times without even letting windows load, after a while I got the error message that windows couldn’t load properly and that if I wanted to go into advanced options to try and fix the problem or just restart the PC. I tried to fix it by fully resetting windows, but it didn’t fix it. I decided to wait until the next day and see if I could fix it another way. I managed to boot into windows the next day, and look at the logs in event viewer, the two main errors that I could identify were a critical error that said that the system had unexpectedly rebooted, and an error that said that a hardware failure had occurred. It said that the error source was from “Machine Check Exception” and that the error type was “Cache Hierarchy Error”. I called Asus support and they told me that it was a Windows problem and that I should’ve probably reset my PC however, I tried reinstalling windows from a fresh boot drive I completely formatted my NVMe and and tried to install windows from a USB drive however, I was met with failure. At first the bootable drive didn’t even want to work, and when I got it to work as soon as it started installing windows, I started getting random reboots again leading to the error that said “your computer has restarted unexpectedly and windows installation could not continue click OK to start installation again“. So now I don’t even have windows on my computer and I cannot boot into anything because as soon as I try to install windows, my computer starts restarting on its own. The only thing that works is the BIOS. I don’t know if I have a faulty, motherboard, a faulty CPU, or anything else, does anyone know how to help me?
Quick note: already tested my PSU and RAM on a separate system, both work great.
Quick note: already tested my PSU and RAM on a separate system, both work great.
Facebook
Twitter
Instagram