Question HELP NEEDED - NEW PC BUILD NOT WORKING

[LukesterIncorporated]

UPDATED 06/18/2023
GPU died. CPU possibly bad. Getting an APU to solve both issues. Will update if further issues are found.

Original message:
I need help. I don't have the mental strength to deal with this computer anymore. What started off as a nice, fun, first computer build quickly turned into a 7 month long nightmare that has left me and everyone I know at our wit's end.
Some backstory on the computer: I had been wanting to build a computer for a couple years by the time I started buying parts (which was last December). I got my stuff in piece by piece over the months (which, as I would unfortunately learn later, would come back to bite me in the rear), and eventually had a good $500 in parts ready to be assembled.
Original specs:
MoBo: Gigabyte Aorus B450 Pro WiFi
CPU: AMD Ryzen 5 5600X (stock cooler)
GPU: MSI Radeon RX 580 4GB
RAM: 2x Kingston FURY DDR4 8GB 3733MHZ
PSU: EVGA 750W Non-Modular Bronze
HDDs: We used 3 or 4 from some old laptops we had lying around. They worked fine but were a bit slow.
Case: Montech Eagle X1 Mesh (4 fans w/ RGB)
Things quickly went south the first time we tried to install Windows. I don't know why, but we never were able to get Windows 10 running. We got Windows 7 to run briefly, but never enough to call it a working computer. I somehow got Ubuntu 20.04.5 LTS and 22.04 to run, but they stopped working right for some reason. I decided that it might be the HDDs that we were using, so I got an NVME SSD. Nope. PSU issue? Replaced it to no avail. Motherboard? Just replaced it and nothing happened.
The issue is that it POSTs, and starts to boot, but after about 3 seconds every time, it completely shuts down and does it again exactly, like pressing the reboot button in Windows repeatedly, but only when it hits that 3 second mark. I'll comment/reply under this post with a video in a few hours but until then this is all I got. I've tried thousands of hard reboots, I've unplugged it and plugged it back in more times than I can count, I've reseated the RAM about ten times now, I've reseated the GPU, heck, I even reseated the CPU just to be safe. My dad accidentally broke a pin on my CPU when we put the new motherboard in, but it had the same issue before so it's probably not that.
So, if anyone out there has somehow had this same issue and/or knows what's wrong and/or can help troubleshoot, please help if you can. Thanks to everyone who can help!
Current specs:
Mobo: ASUS Prime B450M-A II
CPU: AMD Ryzen 5 5600x (stock cooler)
GPU: MSI Radeon RX 580 4GB
RAM: 2x Kingston FURY DDR4 8GB 3733MHZ
PSU: Apevia Galaxy 1000W Bronze
NVME SSD: Crucial P3 Plus 500GB
Case: Montech Eagle X1 Mesh (4 fans w/RGB)

TYSM!

 

[kurdtnz]

Did you update the motherboards BIOS for the 5600X?

 

[Lafong]

Broken pin on CPU. Hmm.........

Apevia Galaxy 1000W Bronze.........more hmmm...........

Were all of these parts new?

Windows 10....what media did you use to install this? Bought? Found? Self-made?

Have you attempted to build all of this outside the case on a table?

 

[thestryker]

Are you trying to run the DRAM at 3733?

 

[HeerZakdoeK]

I need help. I don't have the mental strength to deal with this computer anymore. What started off as a nice, fun, first computer build quickly turned into a 7 month long nightmare that has left me and everyone I know at our wit's end.
Some backstory on the computer: I had been wanting to build a computer for a couple years by the time I started buying parts (which was last December). I got my stuff in piece by piece over the months (which, as I would unfortunately learn later, would come back to bite me in the rear), and eventually had a good $500 in parts ready to be assembled.
Original specs:
MoBo: Gigabyte Aorus B450 Pro WiFi
CPU: AMD Ryzen 5 5600X (stock cooler)
GPU: MSI Radeon RX 580 4GB
RAM: 2x Kingston FURY DDR4 8GB 3733MHZ
PSU: EVGA 750W Non-Modular Bronze
HDDs: We used 3 or 4 from some old laptops we had lying around. They worked fine but were a bit slow.
Case: Montech Eagle X1 Mesh (4 fans w/ RGB)
Things quickly went south the first time we tried to install Windows. I don't know why, but we never were able to get Windows 10 running. We got Windows 7 to run briefly, but never enough to call it a working computer. I somehow got Ubuntu 20.04.5 LTS and 22.04 to run, but they stopped working right for some reason. I decided that it might be the HDDs that we were using, so I got an NVME SSD. Nope. PSU issue? Replaced it to no avail. Motherboard? Just replaced it and nothing happened.
The issue is that it POSTs, and starts to boot, but after about 3 seconds every time, it completely shuts down and does it again exactly, like pressing the reboot button in Windows repeatedly, but only when it hits that 3 second mark. I'll comment/reply under this post with a video in a few hours but until then this is all I got. I've tried thousands of hard reboots, I've unplugged it and plugged it back in more times than I can count, I've reseated the RAM about ten times now, I've reseated the GPU, heck, I even reseated the CPU just to be safe. My dad accidentally broke a pin on my CPU when we put the new motherboard in, but it had the same issue before so it's probably not that.
So, if anyone out there has somehow had this same issue and/or knows what's wrong and/or can help troubleshoot, please help if you can. Thanks to everyone who can help!
Current specs:
Mobo: ASUS Prime B450M-A II
CPU: AMD Ryzen 5 5600x (stock cooler)
GPU: MSI Radeon RX 580 4GB
RAM: 2x Kingston FURY DDR4 8GB 3733MHZ
PSU: Apevia Galaxy 1000W Bronze
NVME SSD: Crucial P3 Plus 500GB
Case: Montech Eagle X1 Mesh (4 fans w/RGB)

TYSM!

Sounds like memory issue. Asus Prime was a good upgrade. Bad memory can corrupt OS (Ubuntu less than Windows), if you say they stopped working.

How does it run without XMP enabled?

(set DDR4 clock @ 2400 MHz/2133 MHz manually, leave DRAM voltage on auto, reboot)

Memory controller values sometimes go weird. these should be quite stable for 5600x:
set cldo vddp 0.9v vddg ccd 0.95v vddg iod 1.075 vsoc 1.125v

 

[LukesterIncorporated]

Did you update the motherboards BIOS for the 5600X?

Shouldn't need it with the new motherboard as it's Ryzen 5000 series ready out of the box.

Broken pin on CPU. Hmm.........

Apevia Galaxy 1000W Bronze.........more hmmm...........

Were all of these parts new?

Windows 10....what media did you use to install this? Bought? Found? Self-made?

Have you attempted to build all of this outside the case on a table?

Some parts were new. As of right now the only used parts are the CPU and GPU, but the CPU had never been used when I got it (was listed as open box). I took it to a repair shop a couple months ago and they installed a fresh copy of Windows there. I haven't tried building it on a table outside of the case yet but I might eventually do that if need be.

Are you trying to run the DRAM at 3733?

No, as said earlier I just put this new motherboard in so none of my settings from my previous one came over. But I never had my RAM set to 3733MHZ on that one either.

Sounds like memory issue. Asus Prime was a good upgrade. Bad memory can corrupt OS (Ubuntu less than Windows), if you say they stopped working.

How does it run without XMP enabled?

(set DDR4 clock @ 2400 MHz/2133 MHz manually, leave DRAM voltage on auto, reboot)

Memory controller values sometimes go weird. these should be quite stable for 5600x:
set cldo vddp 0.9v vddg ccd 0.95v vddg iod 1.075 vsoc 1.125v

I'm about to try this in a minute, just have to fire it up and figure out how to navigate the BIOS.

 

[LukesterIncorporated]

Sounds like memory issue. Asus Prime was a good upgrade. Bad memory can corrupt OS (Ubuntu less than Windows), if you say they stopped working.

How does it run without XMP enabled?

(set DDR4 clock @ 2400 MHz/2133 MHz manually, leave DRAM voltage on auto, reboot)

Memory controller values sometimes go weird. these should be quite stable for 5600x:
set cldo vddp 0.9v vddg ccd 0.95v vddg iod 1.075 vsoc 1.125v

Ok... I'm in Advanced\AMD Overclocking\AMD Overclocking\VDDG Voltage Control.
I have VDDG Voltage control set to Global
CCD is set to 950 (read somewhere that 950 is .95V) and IOD is set to 1075 (using the same logic as before, where 1075 = 1.075V).
Going to Advanced\AMD Overclocking\AMD Overclocking\VDDP Voltage Control.
I have VDDP Voltage Control set to manual and VDDP is set to 900 (0.9V).
I'm just double checking that this is all good before I proceed.
Edit: yes it's in mV, but I figured I might as well double check.

 

[HeerZakdoeK]

No, as said earlier I just put this new motherboard in so none of my settings from my previous one came over. But I never had my RAM set to 3733MHZ on that one either.

If it's the 3733c19 kit, you may as well go for 3866. Command rate to boot will need to be GDM so it's c20 no matter what. So C19....23...44? Might as well 3866 it.

 

[LukesterIncorporated]

If it's the 3733c19 kit, you may as well go for 3866. Command rate to boot will need to be GDM so it's c20 no matter what. So C19....23...44? Might as well 3866 it.

Can't remember exactly what type it is but might as well do it

 

[HeerZakdoeK]

It will most likely just run at 3600 18 22 42 as well btw. Don't forget to set fclock = memclock and force uclock/mclock 1:1 manually.

 

[LukesterIncorporated]

I think my GPU just died. Awesome.

 

[HeerZakdoeK]

Auch. The 4 Gb versions normally don't blow as fast as the 8... The VBIOS RAM corruption theory stays in the game though. You can try flash the RX in a windows pc with a second pcie available. it's MSI? it should be alive..

Actually, at high fclock pci-e sometimes begins to fail. and Rx cards are known to fail as well (sound gives up). Maybe DDR4-3600MHz / 1800 MHz Mclock will be safest to proceed.

 

[LukesterIncorporated]

I think I might have somehow shocked it a little with some static electricity (which is weird because I made sure to discharge beforehand) and it decided to stop existing. I can see my CPU fan spinning up and down like it's boot looping or something but can't see it.
Well... I think I might just call it quits at this point as I can't see anything because I don't have integrated graphics. There's a Micro Center opening near where I live so I'm gonna save up some money and get an APU from there when it opens (less components to go wrong isn't a bad thing IMO, not to mention I'm probably gonna have to replace both the CPU and GPU so I can get 2 birds with one stone and save a bit of money.
Thank you so much for your help though!

 

[HeerZakdoeK]

I think I might have somehow shocked it a little with some static electricity (which is weird because I made sure to discharge beforehand) and it decided to stop existing. I can see my CPU fan spinning up and down like it's boot looping or something but can't see it.
Well... I think I might just call it quits at this point as I can't see anything because I don't have integrated graphics. There's a Micro Center opening near where I live so I'm gonna save up some money and get an APU from there when it opens (less components to go wrong isn't a bad thing IMO, not to mention I'm probably gonna have to replace both the CPU and GPU so I can get 2 birds with one stone and save a bit of money.
Thank you so much for your help though!

Boot looping sounds ok...
worst is: nothing (no light no fan)
second worst is full fan full time

If the fclock is @ 1600+ by now, it might be he's havingtrouble at the pciex16 (RX580 is only on 8 lanes for connection too I think)

 

[LukesterIncorporated]

Boot looping sounds ok...
worst is: nothing (no light no fan)
second worst is full fan full time

Yep... I thought it was cycling but it was the way I was seeing it when I was whipping my head around quickly. It's going full speed.
Edit: also removed the GPU to no avail. The CPU and GPU are the only things that aren't new, so should I just get an APU and be done with it?

 

[HeerZakdoeK]

Yep... I thought it was cycling but it was the way I was seeing it when I was whipping my head around quickly. It's going full speed.

Wrong or no data from pcie or memory issues. It can be because the CPU crashed, or your RAM is crashing or not booting. It can do full fan for hours, don't be intimidated. It's not because it has the loudest fans, that the GPU is broken.

Just reset BIOS and try to boot. If there's still no image, plug it in another PC.

 

[HeerZakdoeK]

Yep... I thought it was cycling but it was the way I was seeing it when I was whipping my head around quickly. It's going full speed.

Edit: also removed the GPU to no avail. The CPU and GPU are the only things that aren't new, so should I just get an APU and be done with it?

Done with sanity? APU is bad graphics and bad processor in 1 IMO Waste of memory, board, case,....

Maybe if you still have the Gigabyte board lying around and you'd screw it under a desk somewhere as a video player when you're done with it...

gl

 

[kurdtnz]

''Shouldn't need it with the new motherboard as it's Ryzen 5000 series ready out of the box.''

Oh, I didnt know they now shipped B450 boards already with the BIOS updates to run 5000 series cpu's.

 

[thestryker]

It's extremely rare to actually kill components with static electricity. Given the issues you've had in general have you tried a different GPU in there? If not it's entirely possible a failing GPU has been to blame from the start.

AMD APUs have a fair bit of disadvantage compared to their standard counterparts from cache structure to PCIe expandability. If you just need the system to work, but don't plan on doing much with it or expanding it down the road it's a perfectly fine choice.

 

[LukesterIncorporated]

''Shouldn't need it with the new motherboard as it's Ryzen 5000 series ready out of the box.''

Oh, I didnt know they now shipped B450 boards already with the BIOS updates to run 5000 series cpu's.

Yeah, I think most ASUS motherboards (at least the B450 ones) are 5000 series ready but I could be wrong. They do exist though, just kinda hard to find them unless you're looking for them.

It's extremely rare to actually kill components with static electricity. Given the issues you've had in general have you tried a different GPU in there? If not it's entirely possible a failing GPU has been to blame from the start.

AMD APUs have a fair bit of disadvantage compared to their standard counterparts from cache structure to PCIe expandability. If you just need the system to work, but don't plan on doing much with it or expanding it down the road it's a perfectly fine choice.

I haven't tried another GPU as I don't have one (can't afford it) but if it was that I'd think that it would boot up without it.
I'm not planning on upgrading this one (gonna build an AM5 system once I get a more stable income) so I think a Ryzen 7 5700G will work fine for this build, as it's (hopefully) gonna solve the issues with my computer, but if it doesn't I'm just gonna be done with this build and list it on eBay for parts and build another one.

Wrong or no data from pcie or memory issues. It can be because the CPU crashed, or your RAM is crashing or not booting. It can do full fan for hours, don't be intimidated. It's not because it has the loudest fans, that the GPU is broken.

Just reset BIOS and try to boot. If there's still no image, plug it in another PC.

Tried resetting the BIOS to no avail... I don't know what happened but it won't work. I unfortunately don't have another PC to test with, but the reason I think it's broken is because none of the fans are spinning on it.

 

[kurdtnz]

What actual BIOS version are you running?

 

[LukesterIncorporated]

What actual BIOS version are you running?

Not sure, as said before it won't even try to boot so I can't check.

 

[thestryker]

I haven't tried another GPU as I don't have one (can't afford it) but if it was that I'd think that it would boot up without it.

Yeah that's why I don't make assumptions that people have a bunch of hardware lying around. POST requires CPU + MEM + video so depending on the board and what the failure is a boot loop is possible.

I'm not planning on upgrading this one (gonna build an AM5 system once I get a more stable income) so I think a Ryzen 7 5700G will work fine for this build, as it's (hopefully) gonna solve the issues with my computer, but if it doesn't I'm just gonna be done with this build and list it on eBay for parts and build another one.

Then an APU sounds like a perfectly good route to take for the circumstances, and hope it works out!