HELP! NTFS Partition of Portable HD 'Does not contain a recognized file system'

_Curtis

Commendable
Jan 21, 2017
2
0
1,510
Having an annoying issue with my portable hard drive.
It's a LaCie 2TB Porsche Design Mobile USB 3.0 Hard Drive.
The hard drive is split into two partitions: 1TB FAT32 D:, and 1TB NTFS G:.
Not sure if it was necessary to do that but I set it up like that to store games and photos/videos on the NTFS G: partition and store smaller things on the FAT32 D:.

Here's the issue:
Last night, I was having problems with the hard drive randomly disconnecting (not the issue i'm having), which would crash my game. I disconnected the hard drive without properly ejecting it through Windows (which I've actually done many times, mistakenly). When I plugged it back in, the NTFS G: partition came up saying I'd need to format it before use, while the FAT32 D: partition was completely untouched. Picture below:

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Also gave me this after clicking 'cancel':

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I did a chkdsk on the G: drive and this came up:

KkGQV7q.png


I also tried some things I found through some searches on the internet.
I tried Find and Mount, and it simply didn't work (stuck at 0% for hours),
I also tried Active@ Partition recovery, did a full scan, and it told me the hard drive was bad or something (I can't pull up the results again, the scan took me all night and I closed the program).

I'm hoping I don't have to take it to a professional, as I (with my limited understanding) feel like it may be a simple fix, as only one partition was messed up, and I didn't do anything significantly damaging to the hard drive, but I don't know...

Let me know if you need more info. Thanks in advance for the help!
 
Solution
Hey there, Curtis.

It really sounds like what was causing the disconnection issues might have something to do with the corrupted partition as well. Running chkdsk can often cause damage if the file system can't be fixed or recovered. However if you're willing to take that chance, you could also try chkdsk /r as well.
Try the drive with a different USB cable and a different computer, to see if the same thing happens again.
You could also try accessing the drive via Ubuntu Live USB, to see if the partition is properly recognized and if you can get to your files, or try some of the suggestions from this article: https://www.lifewire.com/free-data-recovery-software-tools-2622893

Hope that helps.
Boogieman_WD
Hey there, Curtis.

It really sounds like what was causing the disconnection issues might have something to do with the corrupted partition as well. Running chkdsk can often cause damage if the file system can't be fixed or recovered. However if you're willing to take that chance, you could also try chkdsk /r as well.
Try the drive with a different USB cable and a different computer, to see if the same thing happens again.
You could also try accessing the drive via Ubuntu Live USB, to see if the partition is properly recognized and if you can get to your files, or try some of the suggestions from this article: https://www.lifewire.com/free-data-recovery-software-tools-2622893

Hope that helps.
Boogieman_WD
 
Solution

michaelshepard2015

Prominent
Feb 21, 2017
1
0
510
This issue occurs to storage device when file system corrupts or becomes RAW. You can fix it by formatting the disk. If the drive can’t be fixed by formatting, there must be physical problem on the drive. Then you should consider buying a new drive. If the disk contains important files, you need to retrieve data from it and the following steps to recover data from damaged partition.

Recover files from the disk in question:
Step 1: After downloading and installing Eassos Recovery Free, you can double click its icon from desktop to launch it. Then click button “Recover Files From Partition”.
Step 2: Select the drive which can’t be opened and reports error message and click “Next” button to start searching for files.
Step 3: When scanning completes, you can select files and click “Recover” button to get files recovered.
http://www.eassos.com/blog/how-to-fix-the-volume-does-not-contain-a-recognized-file-system/

Format the disk:
Step 1: Plug the inaccessible disk to computer so that it can be detected.
Step 2: Open Disk Management. Right-click Computer/This PC icon from desktop and choose “Manage”, and then click “Disk Management”.
Step 3: Find out the RAW drive and right click it to select “Format”.
Step 4: Set volume label, choose file system type, allocate unit size, select “Perform a quick format” and click “OK” button. Wait for a second and formatting completes.