Hello,
I left my computer on while I went to work, came back and saw that it had restarted and will now not boot properly. It says; "Your PC did not start correctly" and goes into Automatic Repair. I've tried pretty much every troubleshooting option on there with no success. I suspect it's trying to boot where no OS exists (I could be wrong). I opened command prompt > typed notepad.exe > file and open > and am able to navigate to my C: drive where I can see all my files etc. The WinRE_DRV (D: recovery drive) is also there. However, something that I have no seen before is an empty X: drive named 'Boot' that contains Program Files, sources, Users and Windows. I do not know what this is, how it came to be or how to resolve this problem.
Additional Info; when I tried doing 'Startup Repair' it pointed to a log file (C:\Windows\System32\Logfiles\Srt\SrtTrail.txt), I looked at this via the command prompt and in the list showed the following;
Root cause found:
Boot critical file c:\windows\system32\drivers\windowstrustedrt.sys is corrupt.
I looked for the file via cmd to try rename or delete it but it wasn't there, only windowstrustedrtProxy.sys was there. I'm not sure if this is contributing to my problem. I tried sfc /scannow, chkdsk /f /r and bootrec fix/rebuild etc but all failed to help.
Also, I can't boot into safe mode, I can't boot from a USB which I've tried it just goes straight to Automatic Repair, I can't do a system restore and can't 'Reset this PC' as it doesn't complete. I'm completely at a loss as to what to do now. At first I thought perhaps my C: drive had become corrupt but it's still there and it shows all my files.
Any help would be greatly appreciated - I'm out of my depth at this point. I've only had this PC for 1 week!!
Thank you!
Spec:
CPU: intel core i3-7100
GPU: Nvidia GeForce 1050 ti
RAM: 8GB
Storage: 1TB HDD
OS: Windows 10 (64bit)
Added info:
https://imgur.com/FAhVr1r
I left my computer on while I went to work, came back and saw that it had restarted and will now not boot properly. It says; "Your PC did not start correctly" and goes into Automatic Repair. I've tried pretty much every troubleshooting option on there with no success. I suspect it's trying to boot where no OS exists (I could be wrong). I opened command prompt > typed notepad.exe > file and open > and am able to navigate to my C: drive where I can see all my files etc. The WinRE_DRV (D: recovery drive) is also there. However, something that I have no seen before is an empty X: drive named 'Boot' that contains Program Files, sources, Users and Windows. I do not know what this is, how it came to be or how to resolve this problem.
Additional Info; when I tried doing 'Startup Repair' it pointed to a log file (C:\Windows\System32\Logfiles\Srt\SrtTrail.txt), I looked at this via the command prompt and in the list showed the following;
Root cause found:
Boot critical file c:\windows\system32\drivers\windowstrustedrt.sys is corrupt.
I looked for the file via cmd to try rename or delete it but it wasn't there, only windowstrustedrtProxy.sys was there. I'm not sure if this is contributing to my problem. I tried sfc /scannow, chkdsk /f /r and bootrec fix/rebuild etc but all failed to help.
Also, I can't boot into safe mode, I can't boot from a USB which I've tried it just goes straight to Automatic Repair, I can't do a system restore and can't 'Reset this PC' as it doesn't complete. I'm completely at a loss as to what to do now. At first I thought perhaps my C: drive had become corrupt but it's still there and it shows all my files.
Any help would be greatly appreciated - I'm out of my depth at this point. I've only had this PC for 1 week!!
Thank you!
Spec:
CPU: intel core i3-7100
GPU: Nvidia GeForce 1050 ti
RAM: 8GB
Storage: 1TB HDD
OS: Windows 10 (64bit)
Added info:
https://imgur.com/FAhVr1r
Facebook
Twitter
Instagram