Question Help! PC suddenly crashed.

[Krishna06]

My 3 month old PC crashed, when I was opening an app, to the “your PC ran into a problem...” blue screen, then rebooted and started disk check and then the “insert a device to boot..” black screen came. The motherboard is msi z390 gaming pro carbon ac.

 

[rgd1101]

and the hdd/sdd?

 

[Krishna06]

and the hdd/sdd?

The hdd shows up in the bios but not the m.2 ssd on which the os is installed.

 

[rgd1101]

try reseating it?

 

[Krishna06]

try reseating it?

I’ve restored the defaults but how do I reset it?

 

[rgd1101]

reseat the m.2 ssd
unpower the pc.
take it out, put it back in.

 

[Krishna06]

reseat the m.2 ssd
unpower the pc.
take it out, put it back in.

I have changed the m.2 slot, it still doesn’t show up in bios.

 

[Krishna06]

My 3 month old PC crashed upon opening an app and goes into bios ,where it does not recognise the m.2 drive on which the os is installed.

 

[Colif]

@Krishna06 1 thread is enough, you just get contradictory answers opening more, and you also get yourself in trouble

 

[rgd1101]

what the make of the m.2 ssd?
could have failed. since it is new, contact the manufacturer

 

[Krishna06]

what the make of the m.2 ssd?
could have failed. since it is new, contact the manufacturer

Crucial mx500 1000gb. Don’t think I can claim warranty since I got it from anther country. Is there a way to know if its dead for sure.