Question HELP!! PC WONT START WITH NEW RAM STICKS

[BillChen0228]

Hi guys please please help

ive just recently upgraded my ram from 2x8 16 2300 to 2x16 3200 they are both ddr4
so i pulled out all the old ones, and replaced the new RAM sticks in the same slots therefore activating dual channels
however my computer did not recognise these new RAM sticks instead it was showing the memory i had was 16GB 2133Mhz

i later discovered that i had to go to BIOS and enable XMP. which apparently did solve the problem, but only for a bit
my computer ever since then sometimes fails to start up, and whenever it does start it might still remain the same BIOS files(which is keeping XMP activated) or it would just reset, and i have to go back and do it again, then face the possibilities of not starting up AND ALSO BLUE SCREEN.
do we have any clues?

 

[BillChen0228]

just some addition specs
motherboard: x570
cpu: ryzen7 5800x
gpu: 3080ti
power: 850w

 

[scout_03]

both name and model of ram kit and maker of mobo .

 

[BillChen0228]

both name and model of ram kit and maker of mobo .
[/QUOTE mobo is made by Aorus, and the ram sticks are G Skill Trident Royal

 

[scout_03]

from this ram should work try only i module in but before the start do a cmos reset to made sure bios is on default values https://download.gigabyte.com/FileList/Memory/mb_memory_x570si-aorus-pro-ax_vermeer.pdf

 

[BillChen0228]

Thanks for all the info!
it turns out that one of the stick is FAULTY
i’m looking to buy a new pair, just a quick question would my specs support the same brand but instead of 3200 i push for 4000.