Help Please! Gaming Random System Crash & Restart

mysticjim0864

Commendable
Feb 22, 2018
5
0
1,510
Hello!

I've tried all kinds of things and haven't been able to fix my issue. I'm not very PC savvy so I've been having this issue for weeks. Basically my PC has been shutting off randomly and then restarting. This has been happening mainly when gaming or has happened once or twice when idle on the desktop.

I've been looking at the crash reports the last few times it has crashed (Link of screen shot at the bottom) and today it has had 3 separate errors occur 3 or 4 times and 1 critical error that all total up to 11 separate errors in the same minute.

Any info that could help would be appreciated and if we can fix this you are all Demi Gods 😀

My specs are:
Asus Maximus 8 Hero Motherboard
Intel Core i7-6700
Gforce GTX 970
Corsair Vengance DDR4
Windows 10 64bit

Crash Screenshot
https://imgur.com/LjPXT21

EDIT: I've read another thread and found that it could be a PSU issue, i.e. Over surge protection or things like it could be kicking in when it's not supposed to.. I'd like to say that might be the issue, Does anyone know how I might be able to check that before having to folk out for another PSU or something? My whole set up is like 3 years old but everything does look fine.
 
i had the exact same problem recently also have the same cpu and mobo, turned out to be intel sleep states in bios i disabled all of these and went back to normal, might work for you as well not sure? but worth a try. good luck.
 


Indeed it is. I had installed one of these with the intent on SLI and Water cooling the Rig in the future.. Guess I should just face facts xD
 
So I have tried the C-states idea but the same thing happened. So to rule it out (because I forgot about my on-board graphics) I removed my GPU and tried a test with that instead. The on-board graphics worked fine with no crashes. So this has now turned into a GPU issue now. So I believe it may be overheating. that could be it. either that or something I haven't accounted for.

EDIT: While using on-board graphics to play some Fortnite I was able to play it quite well at low settings at 45-60 fps. However it did crash again but only once so far.

I know this will be a great strain on the CPU to be doing that for long periods of time, but at least I do know we may still be looking at a PSU issue. So it does seem to shut off then if the PSU is drawing over a certain amount of power? I'm still trying to narrow it down at this rate but if there's any kind of hotfix I can do in the BIOS until I can possibly get a new PSU, then that would be much appreciated.