Question Help please. Internet issues

Jan 15, 2020
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My laptop won't connect to the internet wireless or with a wired connection. I swapped the wifi card from my old computer that still connected to the net. It was the exact same kind of laptop. But still won't connect. I don't know what the issue is. And I don't know what else to check. Nothing is disabled. Someone please help.
 

Ralston18

Titan
Moderator
Make and model laptop? Are you sure that, at any given time, you only have one adapter enabled - either wired or wireless? Not both.

Update your post to include full system hardware specs and OS.

Did you update the drivers applicable to the network adapter(s)?

Could be the same laptop but not necessarily the same network adapter.

Any error messages or pop-up windows?

Windows 10 - have you tried running the built-in troubleshooters? The troubleshooters may find and fix something.

Are able to run and post the results of "ipconfig /all" (without quotes) via the command prompt?
 
Jan 15, 2020
2
0
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It's a hp pavillion, with windows 7. But after doing a lot of googling and following a lot of technical stuff, I fixed it. I updated driver for the wifi adapter and that worked. Thank you though.
 

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