Help Please! Updated Graphic Problem

[Pro4Ever]

Hello, help please, I tried to update my graphic cards this morning so when it said reboot, I rebooted and then there are 2 grids and the screen is weird, i tried system restore and it didnt work. Help?

 

[Pro4Ever]

Hmm i see so what should i do if its the driver's fault

 

[Stardust342]

Well you said you removed the driver in Add/remove programs, and that didn't work. We could try removing it in Device manager, but if that doesn't work, we'll have to factory reset your computer.

 

[Pro4Ever]

i didnt remove the driver in add/remove programs, i tried it just now and it doesnt work, also i saw a some of intel programs in processors and system devices

 

[Stardust342]

Under "Display Adapters" in device manager, there should be a listing called Intel HD Graphics, or something like that. Right click and uninstall it.

 

[Pro4Ever]

I tried thay last time ot doesnt work

 

[Stardust342]

Have you tried to enter BIOS yet? When you turn on your computer, press del or f2 a bunch and you should enter it. It should also tell you what key to press on the first loading screen.

 

[Pro4Ever]

i did and let it sit there for 1 hour and nothing changed

 

[Stardust342]

Then I think the only feasible solution at this point is to factory reset your laptop, or if that's not possible, reinstall Windows.

 

[Pro4Ever]

like i said, the software kinda changed the hardware of my graphics card

 

[Stardust342]

But if the screen doesn't change in the BIOS, I'm sure it won't change with a fresh install of Windows.

 

[Pro4Ever]

Does it cost money

 

[Stardust342]

Your laptop may have the feature built in, by pressing a certain button at start up, or you'll have to download an ISO of you exact version of Windows, burn it to a CD or USB drive, and then follow these instructions if you have never installed Windows before.

 

[Pro4Ever]

does wiping the whole drive work

 

[Pro4Ever]

its ok now my dad fix my com using some softwares ( idk them )