Help please. Very close to throwing it all onto eBay.

[jjj90]

Hello,

So for reasons that I still cannot fathom, my stupid stupid brain decided to waste £550 on yet another piece of crap PC. And naturally, I am immediately stricken with issues way beyond my comprehension and after many hours of searching for solutions I have given up, to the extent that I may well just throw the lot on eBay and get a PS4, because at least it won't make me want to bludgeon my face against a wall.

The first problem; I cannot install windows onto my new 120gb SSD hard drive. When I boot my computer the screen is blank until windows loads up, so I cannot get into the BIOS, I cannot see anything at all until windows loads. Does anyone know why this might be? And please please, don't recommend that I 'update drivers', if I had a pound tonight for every comment stating ' try updating your drivers' I would be a booking 3 weeks in the Caribbean first thing in the morning.

The next problem; I cannot put my resolution to any higher than 1024x768. There is just no option there.

Any solutions? Anywhere?

I already know that the answer is no but thanks for your help.

Apologies if I come across angry, but try to understand what it feels like when you've just blown a huge sum of money on something that actively makes you want to eat glass and jump out of your window.

I hate computers.... (sorry)

 

[Suztera]

Any info on your pc specs will be useful.

 

[jjj90]

Oh, my specs:

i7 4790k
8gb Ram (one stick)
Windows 7 ultimate
GTX 560 ti (short term until I can afford something better - well that was the plan)

 

[Suztera]

Motherboard?
I assume you have a 1080p monitor and i assume that you have your monitor connected to your 560Ti.

 

[jjj90]

Motherboard?
I assume you have a 1080p monitor and i assume that you have your monitor connected to your 560Ti.

I just picked you as the solution by accident, i'm very tired.

Yes, the motherboard is ASUS Maximus VII Ranger

And yes, the monitor is 1080p (i've used it for several years) and yes, it is connected to the monitor.

 

[Eduello]

What happens if you boot up without the HDD connected? You could also try mashing F2 and DEL on startup, that might take you to BIOS, so it's worth a shot.

 

[jjj90]

What happens if you boot up without the HDD connected? You could also try mashing F2 and DEL on startup, that might take you to BIOS, so it's worth a shot.

If I do it without the non SSD hdd then it does the same thing. I haven't tried it disconnecting the SSD, i'll do that.

And yeah, I tried hitting F2 and delete but the screen remained blank. It didnt get to windows so presumably it went to the BIOS but I just couldnt see it.

 

[Suztera]

Your motherboard has a direct BIOS button which you may want to try.
If you don't use your gpu but the integrated graphics, is there visual on the monitor?

 

[jjj90]

Your motherboard has a direct BIOS button which you may want to try.
If you don't use your gpu but the integrated graphics, is there visual on the monitor?

no there is still nothing on the screen.

 

[Eduello]

Your motherboard has a direct BIOS button which you may want to try.
If you don't use your gpu but the integrated graphics, is there visual on the monitor?

no there is still nothing on the screen.

Try unplugging the graphics card from the PC, and then plugging the monitor into one of the motherboard's display outputs.

 

[dextermat]

Hi,

First thing, unplugg all other drive and just keep the SSD, try to install windows.
If the installation goes through and then, when, if you get blank screen , logo then blank screen or blinking cursor.
You might need to boot on the disk, repair, and then go to dos and do a bootrec /fixmbr and bootrec /fixboot (dunno why bot if installation detected windows on other HD, it screwes up MBR for other disks.)

Then for the resolution problem, if you boot in windows normal mode and can't get higher resolution, it means you need to install driver for GPU or your GPU has problems.

 

[jjj90]

Hi,

First thing, unplugg all other drive and just keep the SSD, try to install windows.
If the installation goes through and then, when, if you get blank screen , logo then blank screen or blinking cursor.
You might need to boot on the disk, repair, and then go to dos and do a bootrec /fixmbr and bootrec /fixboot (dunno why bot if installation detected windows on other HD, it screwes up MBR for other disks.)

Then for the resolution problem, if you boot in windows normal mode and can't get higher resolution, it means you need to install driver for GPU or your GPU has problems.

With SSD only I get nothing. With GPU removed I get nothing.

 

[jjj90]

Hi,

First thing, unplugg all other drive and just keep the SSD, try to install windows.
If the installation goes through and then, when, if you get blank screen , logo then blank screen or blinking cursor.
You might need to boot on the disk, repair, and then go to dos and do a bootrec /fixmbr and bootrec /fixboot (dunno why bot if installation detected windows on other HD, it screwes up MBR for other disks.)

Then for the resolution problem, if you boot in windows normal mode and can't get higher resolution, it means you need to install driver for GPU or your GPU has problems.

I can't boot from disc because the screen in blank.

 

[jjj90]

I've tried it with the SSD only, I get nothing.
Without the SSD, I get nothing.
Without the GPU, I get nothing.
With the GPU, I can get to windows but can't set the correct resolution.
With AV cables, nothing.
With HD cables, nothing.
I've changed the slot that the RAM was in, nothing.
I've tried booting from disc, nothing.
I've tried entering the BIOS, nothing.

 

[JRFET]

sounds driver/gpu related....heck pull battery/clr CMOS on your Mobo that would hopefully bring up BIOS...

Windows 8? hibernation/fast boot issue? it won't let you in BIOS I know ran into that before turn off all fast boot stuff...just normal boot up/display

 

[jjj90]

sounds driver/gpu related....heck pull battery/clr CMOS on your Mobo that would hopefully bring up BIOS...

Windows 8? hibernation/fast boot issue? it won't let you in BIOS I know ran into that before turn off all fast boot stuff...just normal boot up/display

I can't even see a battery on this motherboard.

 

[jjj90]

Forget it guys, I give up.

 

[jjj90]

Reset the BIOS. Can't even get to Windows now. Red Light shows on motherboard saying 'boot_device_led', no-one on the planet seems to want to divulge what this might mean.

This is the last time I will ever WASTE money on a PC, what a complete waste of time. I researched every part for hours, you get the thing, put it together, and you've got nothing more than a lump of metal sat in the corner.

Extremely angry.

 

[Suztera]

Try updating/ reflashing the BIOS on the motherboard using USB Flashback.
http://event.asus.com/2012/mb/usb_bios_flashback_guide/

Get the BIOS from here: http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

Select DOS from the list on Drivers and tool tab.
Choose BIOS version: MAXIMUS VII RANGER BIOS 1003
and download this as well: Bios Renamer for USB BIOS Flashback and Crashfree BIOS 2.


Put both files into the same folder on a USB.
Run the utility and a BIOS file will be created.
Use that BIOS file to update the BIOS.

 

[JRFET]

have you tried to on 1 ram module/stick?

 

[jjj90]

have you tried to on 1 ram module/stick?

it is one stick. I tried my old ram too, it didn't make any difference.

 

[JRFET]

BIOS/mobo faulty?

 

[jjj90]

Try updating/ reflashing the BIOS on the motherboard using USB Flashback.
http://event.asus.com/2012/mb/usb_bios_flashback_guide/

Get the BIOS from here: http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

Select DOS from the list on Drivers and tool tab.
Choose BIOS version: MAXIMUS VII RANGER BIOS 1003
and download this as well: Bios Renamer for USB BIOS Flashback and Crashfree BIOS 2.


Put both files into the same folder on a USB.
Run the utility and a BIOS file will be created.
Use that BIOS file to update the BIOS.

Thank you, I will try, but I have virtually no expectations.

 

[jjj90]

Try updating/ reflashing the BIOS on the motherboard using USB Flashback.
http://event.asus.com/2012/mb/usb_bios_flashback_guide/

Get the BIOS from here: http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

Select DOS from the list on Drivers and tool tab.
Choose BIOS version: MAXIMUS VII RANGER BIOS 1003
and download this as well: Bios Renamer for USB BIOS Flashback and Crashfree BIOS 2.


Put both files into the same folder on a USB.
Run the utility and a BIOS file will be created.
Use that BIOS file to update the BIOS.

It helped in that I can get to Windows now, so thanks for that. But the screen is still blank until Windows loads up, so I cannot install Windwos on my SSD, and I still can't get a better resolution making it pretty much useless when it comes to games. I presume these two issues are linked.

Any suggestions?

Dunno if it helps but my monitor is recogniesd only as 'generic non-pnp monitor'. Could it be an issue with the monitor? This monitor suddenly stopped working dual screen with my laptop a few months ago and I could never set it up again. However I know it works fine as it has a picture now (in 1024x768) and I use if for my PS3 and Wii U.

 

[JRFET]

What monitor?