OK...
Quick summary:
Win98, Albatron PX845E Pro Mobo.
(don't have the PC here so don't know anything further)
Customer has a PC which has been working OK for a couple of months. Now suddenly gets errors moaning about 'Array not defined' or similar, and continuing with boot process gets a windows screen with mouse pointer, but <i>nothing</i> else (no start menu, icons, ability to right-click, etc).
PC <i>does</i> boot into safe mode however, and if changes are made to the screen res in safe mode, the mouse pointer gets smaller or larger in 'normal' mode, reflecting the change, but still does not boot past the empty windows screen.
HDD was <i>not</i> connected to one of the RAID IDE connectors originally, but tried connecting it to RAID1 anyway (because of the errors that started appearing) - it built an array, and now does not give RAID type errors, but same symptoms (boots in safe mode, but stops halfway in normal)
Any thoughts? Like I said, the PC is not here in front of me, so I can't try things out, but a sensible colleague is at customer's site with the stupid thing...
I can't think of anything other than a re-install of windows at the mo (which would be a pain 'cos they have loads of stupid networking and WAN stuff set up, which we don't wish to fiddle with)
Any other suggestions?
Thanks...
---
:tongue:
Quick summary:
Win98, Albatron PX845E Pro Mobo.
(don't have the PC here so don't know anything further)
Customer has a PC which has been working OK for a couple of months. Now suddenly gets errors moaning about 'Array not defined' or similar, and continuing with boot process gets a windows screen with mouse pointer, but <i>nothing</i> else (no start menu, icons, ability to right-click, etc).
PC <i>does</i> boot into safe mode however, and if changes are made to the screen res in safe mode, the mouse pointer gets smaller or larger in 'normal' mode, reflecting the change, but still does not boot past the empty windows screen.
HDD was <i>not</i> connected to one of the RAID IDE connectors originally, but tried connecting it to RAID1 anyway (because of the errors that started appearing) - it built an array, and now does not give RAID type errors, but same symptoms (boots in safe mode, but stops halfway in normal)
Any thoughts? Like I said, the PC is not here in front of me, so I can't try things out, but a sensible colleague is at customer's site with the stupid thing...
I can't think of anything other than a re-install of windows at the mo (which would be a pain 'cos they have loads of stupid networking and WAN stuff set up, which we don't wish to fiddle with)
Any other suggestions?
Thanks...
---
:tongue: