HELP! r9 280x screen tearing/crashing

[xlr8ckm]

Hey guys wondering if you could help me out. I recently bought a computer and have just finished updating windows 7 and catalyst control center up to v13.12 so decided to test out the gpu on some far cry 3 through HDMI. Put everything up to ultra and it handled it like a boss with zero lag but then I noticed some weird random screen tearing horizontally almost like the screen is cutting out. After a while the screen will just crash to a grey or green picture with vertical lines down it and only way I can get out of it is if I reset the computer. This will also happen when just browsing the web.

Any of you know why this could be happening?? Don't think its a dud gpu because it handles far cry 3 ultra without any lag and temps are sweet. possibly drivers...?

My Specs:
case: corsair 300r windowed
cpu: i5 4570
gpu: gigabyte r9 280x
psu: fsp raider 650w
mobo: gigabyte b85m-d2v
os: windows 7 home premium 64bit (sp1)

 

[ModernWarfare]

Enable V-sync to prevent screen tearing.BTW those lines you saw has something to do with the gpu whats your temps after gaming or while gaming

PS:No-name psu detected.

 

[xlr8ckm]

Enable V-sync to prevent screen tearing.BTW those lines you saw has something to do with the gpu whats your temps after gaming or while gaming

PS:No-name psu detected.

Yep had that enabled didn't really do anything. When idling the gpu sits at around 25-30c and while gaming around 60c. Strange thing is I played left 4 dead 2 which isn't graphics intensive and managed to play a whole level without any screen tearing or that picture coming up.. hmm...

sorry its a FSP Raider 650w 80 plus silver.

also how do I attach a photo or two?

 

[ModernWarfare]

yes it can be a faulty gpu.

 

[xlr8ckm]

You can post it on imgur.com
You don't even need an account there, which is nice.


This is a custom build then? Did you build it or someone else? (aka can you return it for being defective, if necessary and have them replace it?)

http:// <-- theres a first and second image of the screen, the horizontal lines are just the refresh rate and the vertical lines in the first pic is what I get.

I got someone else to build it because it actually worked out cheaper which is pretty rare haha. I've given them an email along with the green pic saying what has happen so i'm waiting to hear a response from them.

I think my cpu temps were around 50 or so while gaming

 

[ModernWarfare]

some people do the oven trick by taking out the heatsink and fans and put the graphics card in the oven for 20min or so it works for alot of people.

 

[xlr8ckm]

some people do the oven trick by taking out the heatsink and fans and put the graphics card in the oven for 20min or so it works for alot of people.

Whoa sorry It may work but I don't feel comfortable putting my gpu into the oven!

 

[KevinAr18]

deleted

 

[ModernWarfare]

Lmao lol your loss, if you feel safer there's a youtube tutorial that everyone had there problems fixed from it

 

[xlr8ckm]

Yeah, this looks like hardware problems. If it is a shop, just let them find the parts that's bad and get a replacement and install it; they'll probably be able to test the parts in other computers and find the bad one(s).

Dam not what I was hoping to hear. Do you not think it could be a driver fault?

 

[xlr8ckm]

Yeah, this looks like hardware problems. If it is a shop, just let them find the parts that's bad and get a replacement and install it; they'll probably be able to test the parts in other computers and find the bad one(s).

Dam not what I was hoping to hear. Do you not think it could be a driver fault?

Doubtful, especially since it "randomly" crashes and works part of the time.

hmm yeah thats true man ahwell hopefully ill be able to send it back and get a replacement. Cheers for your help man you've been awesome

 

[Covert_Assasin]

Yeah, this looks like hardware problems. If it is a shop, just let them find the parts that's bad and get a replacement and install it; they'll probably be able to test the parts in other computers and find the bad one(s).

Dam not what I was hoping to hear. Do you not think it could be a driver fault?

Doubtful, especially since it "randomly" crashes and works part of the time.

hmm yeah thats true man ahwell hopefully ill be able to send it back and get a replacement. Cheers for your help man you've been awesome


Hey, this exact same thing happened to me today. The only thing that is different is that my OS is win 8 and the color of the crash was red and that was the color of the background of the start menu. I have to ask, did you just return it or what exactly did u finally end up doing? PLZ I need to know 'cuz I'm in the exact same boat as you.

 

[Destruction]

Hi xlr8ckm

Do you have a solution to this problem?
I bought a Sapphire R9280x and experience this problem when running Dota 2.
I first experience frame stutter when having the fps_max set to 60 fps, then randomly it will go into a grey screen.
I am currently installing Far Cry 3 to see if this problem will occur on my system as well.
Please let me know what your findings/solution was.

 

[Fear Catalyst]

Have you solved this? If not, please read this as the same problem has been happening to me:

Hi, I just built a new system few days ago and I'm using the ASUS 280X, which is clocked at 1070\1600 over the 1000\1500 ref. card. However, I've done my research about this issue because it started happening to me as soon as I started playing games. 20 minutes in at least into gaming and the PC crashes into black\white screen with the opposing color vertical lines. Sometimes even brown screen with black lines. Its different every time.

So I had this problem before with my sapphire 6850, but solved it with upping the voltage. So I figured I'd do the same thing with this one, so I went and increased the voltage a bit and it only gave me 30% more time before it crashed again. So I figured my only solution would be to downclock it to reference card clocks.

So I downclocked it to 1000\1500 and ran a stability test over night for 8+ hours and it was stable. Just to be sure, I reset the clocks back to 1070\1600 and ran a stability test again(using FurMark), and it crashed after 20 mins. So this solves it to me.

I won't be doing an RMA, because according to other people that had this happen to them, the new card you'll be sent will most likely have the problem too and is refurbished. So I'm gonna keep this and gonna play around til I find the most stable clock. I'm fine even at 1000\1500, its powerful enough for me even at that.

Hope I've been of help.

However please consider other things if this does not fix your issue. It could very well be a PSU issue as it's been happening with other people. Good luck

 

[handav2]

Thank you so much for replying.

 

[xlr8ckm]

Hey guys sorry I never replied, over a year ago now haha but may as well post back in case it happens to somebody in the future that stumbles upon this post. My graphics card was faulty and I had to get a replacement, wasn't software related. Turns out these cards can be quite troublesome. My replacement worked fine though.

 

[Robert_294]

Have you solved this? If not, please read this as the same problem has been happening to me:

Hi, I just built a new system few days ago and I'm using the ASUS 280X, which is clocked at 1070\1600 over the 1000\1500 ref. card. However, I've done my research about this issue because it started happening to me as soon as I started playing games. 20 minutes in at least into gaming and the PC crashes into black\white screen with the opposing color vertical lines. Sometimes even brown screen with black lines. Its different every time.

So I had this problem before with my sapphire 6850, but solved it with upping the voltage. So I figured I'd do the same thing with this one, so I went and increased the voltage a bit and it only gave me 30% more time before it crashed again. So I figured my only solution would be to downclock it to reference card clocks.

So I downclocked it to 1000\1500 and ran a stability test over night for 8+ hours and it was stable. Just to be sure, I reset the clocks back to 1070\1600 and ran a stability test again(using FurMark), and it crashed after 20 mins. So this solves it to me.

I won't be doing an RMA, because according to other people that had this happen to them, the new card you'll be sent will most likely have the problem too and is refurbished. So I'm gonna keep this and gonna play around til I find the most stable clock. I'm fine even at 1000\1500, its powerful enough for me even at that.

Hope I've been of help.

However please consider other things if this does not fix your issue. It could very well be a PSU issue as it's been happening with other people. Good luck

 

[Robert_294]

I had this happen to me when i use a psu that is under 1000watts, and not better than a gold. Keep in mind that if your are going to do gaming pretty much of any kind you will be taxing gpu's and psu's. I had just tested 2 r9-280x's on a test bench to test a theory and i found it to be right, using a 650w bronze with duel r9-280x on a system with everything stripped except the mobo (asrock 970 extreme) 16g ram, watercoold amd 6700. I had tearing , eventually shut down, this was with out gaming. removed one of the cards, tried again. after about 10 minutes pixelation started. I pulled out the 650 psu, and put in a platnum 1250w evga psu and connected. results with 2r9-280x in crossfire played diablo 3 on max settings for over an hour with no trouble. this might not fix everyone, but this has been the case for most people that have brought systems they have built to me to fix. rarely has it been a bad component.