Question Help: Random crashes, sometimes unresponsive

Jul 5, 2019
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0
10
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Hey all, I could use some help in figuring out what's wrong with my PC.


Problem
PC randomly shuts down completely. A "mild" crash occurs at lower temperatures. On a hot day and while stressed (gaming) it happens more often. Usually the PC is unresponsive after crashing, but not always during a "mild" crash.

There's a single electric discharge-like tick sound during the stressed/hot crashes. I've had to replace the PSU on this PC before, which apparently short-circuited along with smoke and a burnt plastic smell. I'm guessing this was related; maybe that PSU fried something else.

Sadly I've no replacement parts to test with, and I can't easily reproduce the problem as I'll sometimes game for days/weeks without a hitch.


Solution attempts
Bleeding the CMOS dry by removing the battery allows it to boot again after a few tries: The first boot afterwards lasts less than a second, the second gets to the point of the Windows logo, the third or fourth boots normally.

Cleaning the interior (fans, cooling block etc) lowered temperatures somewhat but don't prevent the crashing.

Based on searches I've changed some Windows settings like disabling Quick Start, setting minimum processor speed to 5% and not allowing the NIC to wake the PC. Also updated my graphics driver.


System details
Open Hardware Monitor shows temperatures between 60 and 80 degrees Celsius for both the CPU and GPU during stress, though I've gotten the GPU down to a stable 65 by manually controlling its fan speed. The last crash was at about 65-70 degrees for both.

  • Windows 10 installed on SSD
  • Intel i7 2600
  • MSI B75MA-P45 (MS-7798)
  • nVidia GTX 660
  • 12 GB RAM (tested today)
  • Enermax Liberty ELT500AWT (replacement)
  • Built by a local store tech a year ago; interior looks neat, cables tied down etc. No clue if he knows his hardware though.
In the Event Viewer I noticed there are 0 logs under Applications and Service Logs > Hardware Events. The Administrative Events page has many thousands of errors - "Kernel-Power" (after crashes, but nothing before) and "Distributed COM" mostly. This is gibberish to me.

Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 2600 @ 3.40GHz 38 °C
Sandy Bridge 32nm Technology
RAM
12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
MSI B75MA-P45 (MS-7798) (SOCKET 0) 48 °C
Graphics
LG TV (1600x900@60Hz)
2047MB NVIDIA GeForce GTX 660 (Palit Microsystems) 36 °C
Storage
119GB M4-CT128M4SSD1 (SATA (SSD))
931GB Western Digital WDC WD10EADS-65M2BX (SATA ) 34 °C
931GB Western Digital WDC WD1003FBYX-01Y7B0 (SATA ) 35 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA High Definition Audio
Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 5/23/2018 1:17:17 AM
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) Never
Turn Off Hard Disk after: (On AC Power) 20 min
Suspend after: (On AC Power) 120 min
Screen saver Disabled
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fixed Feature Button
ACPI Power Button
ACPI Thermal Zone
ACPI Thermal Zone
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
Intel Core i7-2600 CPU @ 3.40GHz
PCI Express Root Complex
Intel Management Engine Interface
Memory Controller
Motherboard resources
PCI-to-PCI Bridge
PCI-to-PCI Bridge
SM Bus Controller
System board
PCI-to-PCI Bridge
NVIDIA GeForce GTX 660
Generic PnP Monitor
High Definition Audio Controller
NVIDIA High Definition Audio
Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
USB Root Hub (USB 3.0)
USB Composite Device
USB Input Device
HID Keyboard Device
USB Input Device
HID-compliant consumer control device
HID-compliant mouse
HID-compliant system controller
HID-compliant vendor-defined device
HID-compliant vendor-defined device
Logitech USB WheelMouse
Logitech USB WheelMouse
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
USB Root Hub
Generic USB Hub
High Definition Audio Controller
High Definition Audio Device
Luidsprekers (High Definition Audio-apparaat)
PCI-to-PCI Bridge
Realtek PCIe GBE Family Controller
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
USB Root Hub
Generic USB Hub
LPC Controller
Communicatiepoort (COM1)
Direct memory access controller
High precision event timer
Legacy device
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
System CMOS/real time clock
System timer
Printerpoort (LPT1)
Printer Port Logical Interface
Standard SATA AHCI Controller
M4-CT128M4SSD1
WDC WD1003FBYX-01Y7B0
WDC WD10EADS-65M2BX
CPU
Intel Core i7 2600
Cores 4
Threads 8
Name Intel Core i7 2600
Code Name Sandy Bridge
Package Socket 1155 LGA
Technology 32nm
Specification Intel Core i7-2600 CPU @ 3.40GHz
Family 6
Extended Family 6
Model A
Extended Model 2A
Stepping 7
Revision D2
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Supported, Enabled
Fan Speed 718 RPM
Bus Speed 99.8 MHz
Stock Core Speed 3400 MHz
Stock Bus Speed 100 MHz
Average Temperature 38 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 KBytes
Cores
Core 0
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 41 °C
Threads APIC ID: 0, 1
Core 1
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 38 °C
Threads APIC ID: 2, 3
Core 2
Core Speed 2992.9 MHz
Multiplier x 30.0
Bus Speed 99.8 MHz
Temperature 37 °C
Threads APIC ID: 4, 5
Core 3
Core Speed 2992.9 MHz
Multiplier x 30.0
Bus Speed 99.8 MHz
Temperature 37 °C
Threads APIC ID: 6, 7
RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 12288 MBytes
Channels # Dual
DRAM Frequency 665.1 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 41 %
Total Physical 12 GB
Available Physical 7.01 GB
Total Virtual 27 GB
Available Virtual 19 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Kingston
Max Bandwidth PC3-10700 (667 MHz)
Part Number 99U5471-002.A00LF
Serial Number 1614605944
Week/year 52 / 10
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Slot #2
Type DDR3
Size 2048 MBytes
Manufacturer Kingston
Max Bandwidth PC3-10700 (667 MHz)
Part Number 99U5471-002.A00LF
Serial Number 1547500152
Week/year 52 / 10
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-12800H (800 MHz)
Part Number BLS4G3D1609DS1S00.
Serial Number 2248409460
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 21
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 25
Voltage 1.500 V
JEDEC #3
Frequency 622.2 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 29
Voltage 1.500 V
JEDEC #4
Frequency 711.1 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 800.0 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 800.0 MHz
CAS# Latency 10.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
JEDEC #7
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
XMP-1600
Frequency 800 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
Voltage 1.500 V
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-12800H (800 MHz)
Part Number BLS4G3D1609DS1S00.
Serial Number 2248409464
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 21
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 25
Voltage 1.500 V
JEDEC #3
Frequency 622.2 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 29
Voltage 1.500 V
JEDEC #4
Frequency 711.1 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 800.0 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 800.0 MHz
CAS# Latency 10.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
JEDEC #7
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 37
Voltage 1.500 V
XMP-1600
Frequency 800 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
Voltage 1.500 V
Motherboard
Manufacturer MSI
Model B75MA-P45 (MS-7798) (SOCKET 0)
Version 1.0
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model P75/B75
Southbridge Revision 04
System Temperature 48 °C
BIOS
Brand American Megatrends Inc.
Version V1.2
Date 7/4/2012
Voltage
+3.3V 3.344 V
CPU CORE 1.008 V
VIN2 0.064 V
VIN3 1.423 V
+5V 5.802 V
+12V 8.184 V
VIN6 2.096 V
VSB3V 3.360 V
CMOS BATTERY 3.216 V
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation J6B2
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x16
Slot Designation J6B1
Characteristics 3.3V, Shared, PME
Slot Number 1
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation J6D1
Characteristics 3.3V, Shared, PME
Slot Number 2
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation J7B1
Characteristics 3.3V, Shared, PME
Slot Number 3
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x16
Slot Designation J8B4
Characteristics 3.3V, Shared, PME
Slot Number 4
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation J8D1
Characteristics 3.3V, Shared, PME
Slot Number 5
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation J8B3
Characteristics 3.3V, Shared, PME
Slot Number 6
Graphics
Monitor
Name LG TV on NVIDIA GeForce GTX 660
Current Resolution 1600x900 pixels
Work Resolution 1600x860 pixels
State Enabled, Primary
Monitor Width 1600
Monitor Height 900
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce GTX 660
Manufacturer NVIDIA
Model GeForce GTX 660
Device ID 10DE-11C0
Revision A2
Subvendor Palit Microsystems (1569)
Current Performance Level Level 0
Bus Interface PCI Express x16
Temperature 36 °C
Driver version 26.21.14.3086
BIOS Version 80.06.59.00.2d
Physical Memory 2047 MB
Virtual Memory 2048 MB
Count of performance levels : 1
Level 1 - "Perf Level 0"
Storage
Hard drives
M4-CT128M4SSD1 (SSD)
Heads 16
Cylinders 15,566
Tracks 3,969,330
Sectors 250,067,790
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number 0000000013120931090D
Firmware Version Number 070H
LBA Size 48-bit LBA
Power On Count 2629 times
Power On Time 472.5 days
Speed Not used (SSD Drive)
Features S.M.A.R.T., APM, NCQ, TRIM, SSD
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 119 GB
Real size 128,035,676,160 bytes
RAID Type None
S.M.A.R.T
Status Good
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 100
Worst 100
Threshold 50
Raw Value 0000000000
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 100
Worst 100
Threshold 10
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 472d 12h
Current 100
Worst 100
Threshold 1
Raw Value 0000002C4C
Status Good
0C
Attribute name Device Power Cycle Count
Real value 2,629
Current 100
Worst 100
Threshold 1
Raw Value 0000000A45
Status Good
AA
Attribute name New Failing Block Count
Real value 0
Current 100
Worst 100
Threshold 10
Raw Value 0000000000
Status Good
AB
Attribute name Program Fail Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
AC
Attribute name Erase Fail Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
AD
Attribute name Wear Leveling Count
Real value 107
Current 97
Worst 97
Threshold 10
Raw Value 000000006B
Status Good
AE
Attribute name Unexpected Power Loss Count
Real value 1,314
Current 100
Worst 100
Threshold 1
Raw Value 0000000522
Status Good
B5
Attribute name Non-4K Aligned Access Count
Real value 5,488,994,419,565
Current 100
Worst 100
Threshold 1
Raw Value 000190036D
Status Good
B7
Attribute name SATA Downshift Error Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
B8
Attribute name Error Correction Count
Real value 0
Current 100
Worst 100
Threshold 50
Raw Value 0000000000
Status Good
BB
Attribute name Reported Uncorrectable Errors
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
BC
Attribute name Command Timeout
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
BD
Attribute name Factory Bad Block Count
Real value 103
Current 100
Worst 100
Threshold 1
Raw Value 0000000067
Status Good
C2
Attribute name Temperature
Real value
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
C3
Attribute name Cumulative Corrected ECC
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
C6
Attribute name SMART Off-Line Scan Uncorrectable Error Count
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 61
Current 100
Worst 100
Threshold 1
Raw Value 000000003D
Status Good
CA
Attribute name Percentage Lifetime Used
Real value 3
Current 97
Worst 97
Threshold 1
Raw Value 0000000003
Status Good
CE
Attribute name Write Error Rate
Real value 0
Current 100
Worst 100
Threshold 1
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #0, Partition #0
File System NTFS
Volume Serial Number 887B93FE
Size 548 MB
Used Space 401 MB (73%)
Free Space 147 MB (27%)
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter C:
File System NTFS
Volume Serial Number 4685DBFE
Size 118 GB
Used Space 53 GB (45%)
Free Space 64 GB (55%)
WDC WD10EADS-65M2BX
Manufacturer Western Digital
Heads 16
Cylinders 121,601
Tracks 31,008,255
Sectors 1,953,520,065
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WMAV51708800
Firmware Version Number 01.00A01
LBA Size 48-bit LBA
Power On Count 3864 times
Power On Time 870.2 days
Features S.M.A.R.T., AAM, NCQ
Max. Transfer Mode SATA II 3.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 931 GB
Real size 1,000,204,886,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 34 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 200
Worst 200
Threshold 51
Raw Value 0000000000
Status Good
03
Attribute name Spin-Up Time
Real value 7366 ms
Current 112
Worst 108
Threshold 21
Raw Value 0000001CC6
Status Good
04
Attribute name Start/Stop Count
Real value 9,086
Current 91
Worst 91
Threshold 0
Raw Value 000000237E
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 200
Worst 200
Threshold 140
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 870d 4h
Current 72
Worst 72
Threshold 0
Raw Value 0000005194
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0C
Attribute name Device Power Cycle Count
Real value 3,864
Current 97
Worst 97
Threshold 0
Raw Value 0000000F18
Status Good
C0
Attribute name Power-off Retract Count
Real value 152
Current 200
Worst 200
Threshold 0
Raw Value 0000000098
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 355,193
Current 82
Worst 82
Threshold 0
Raw Value 0000056B79
Status Good
C2
Attribute name Temperature
Real value 35 °C
Current 112
Worst 95
Threshold 0
Raw Value 0000000023
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 1
Current 200
Worst 200
Threshold 0
Raw Value 0000000001
Status Good
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter D:
File System NTFS
Volume Serial Number C012A566
Size 99 MB
Used Space 30.5 MB (30%)
Free Space 69 MB (70%)
Partition 1
Partition ID Disk #1, Partition #1
Disk Letter F:
File System NTFS
Volume Serial Number E09E9102
Size 146 GB
Used Space 110 GB (75%)
Free Space 35.7 GB (25%)
Partition 2
Partition ID Disk #1, Partition #2
Disk Letter G:
File System NTFS
Volume Serial Number D8D9F001
Size 785 GB
Used Space 783 GB (99%)
Free Space 1.03 GB (1%)
WDC WD1003FBYX-01Y7B0
Manufacturer Western Digital
Form Factor TB/3.5-inch (new format)
Business Unit/Brand Enterprise/WD RE3; WD RE2 (3-platter)
Heads 16
Cylinders 121,601
Tracks 31,008,255
Sectors 1,953,520,065
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WCAW33158892
Firmware Version Number 01.01V01
LBA Size 48-bit LBA
Power On Count 571 times
Power On Time 2079.1 days
Speed 7200 RPM
Features S.M.A.R.T., APM, NCQ
Max. Transfer Mode SATA II 3.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 931 GB
Real size 1,000,204,886,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 35 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 200
Worst 200
Threshold 51
Raw Value 0000000029
Status Good
03
Attribute name Spin-Up Time
Real value 4216 ms
Current 175
Worst 169
Threshold 21
Raw Value 0000001078
Status Good
04
Attribute name Start/Stop Count
Real value 3,827
Current 97
Worst 97
Threshold 0
Raw Value 0000000EF3
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 200
Worst 200
Threshold 140
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 2079d 2h
Current 32
Worst 32
Threshold 0
Raw Value 000000C2EA
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0C
Attribute name Device Power Cycle Count
Real value 571
Current 100
Worst 100
Threshold 0
Raw Value 000000023B
Status Good
C0
Attribute name Power-off Retract Count
Real value 65
Current 200
Worst 200
Threshold 0
Raw Value 0000000041
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 3,761
Current 199
Worst 199
Threshold 0
Raw Value 0000000EB1
Status Good
C2
Attribute name Temperature
Real value 35 °C
Current 112
Worst 104
Threshold 0
Raw Value 0000000023
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter E:
File System NTFS
Volume Serial Number E61BBC22
Size 931 GB
Used Space 640 GB (68%)
Free Space 290 GB (32%)
Optical Drives
No optical disk drives detected
Audio
Sound Cards
NVIDIA High Definition Audio
High Definition Audio Device
Playback Device
Luidsprekers (High Definition Audio-apparaat)
Peripherals
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.17134.1
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Logitech USB WheelMouse
Device Kind Mouse
Device Name Logitech USB WheelMouse
Vendor Logitech
Location Logitech USB WheelMouse
Driver
Date 6-21-2006
Version 10.0.17134.1
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.17134.1
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
Printers
Fax
Printer Port SHRFAX:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 200 * 200 dpi Monochrome
Status Unknown
Driver
Driver Name Microsoft Shared Fax Driver (v4.00)
Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\FXSDRV.DLL
Microsoft Print to PDF
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft Print To PDF (v6.03)
Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_cd7876e74fb5d18d\Amd64\mxdwdrv.dll
Microsoft XPS Document Writer
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft XPS Document Writer v4 (v6.03)
Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_cd7876e74fb5d18d\Amd64\mxdwdrv.dll
OneNote (Default Printer)
Printer Port Microsoft.Office.OneNote_16001.11727.20076.0_x64__8wekyb3d8bbwe_microsoft.onenoteim_S-1-5-21-535228756-210112694-1400627710-1001
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 300 * 300 dpi Color
Status Unknown
Driver
Driver Name Microsoft Software Printer Driver (v6.03)
Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_cd7876e74fb5d18d\Amd64\mxdwdrv.dll
Network
You are connected to the internet
Connected through Realtek PCIe GBE Family Controller
IP Address 192.168.1.13
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
Preferred DNS server 62.58.153.220
Alternate DNS server 62.58.48.30
Alternate DNS server 192.168.1.1
DHCP Enabled
DHCP server 192.168.1.1
Adapter Type Ethernet
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name DESKTOP-VSL0P57
DNS Name DESKTOP-VSL0P57
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain DESKTOP-VSL0P57
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Wi-Fi not enabled
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect Yes
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Disabled
File and Printer Sharing Disabled
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Enabled
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Adapters List
Enabled
Realtek PCIe GBE Family Controller
Generated with Speccy v1.32.740

So, should I just go ahead and get a new mobo? Could it be the CPU instead, or some software problem? Should I try a clean install?

Let me know if there's a log or other info I should post. Lastly, thank you for your time - I strongly appreciate it.

Edit: Thanks for moving my thread to the more suitable subforum. It seems there are many more questions much like mine - perhaps a sticky would be useful for dealing with these specific issues?
 
Last edited:

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