Question No signal from RX 580 on b560 / Z series motherboard ?

[noirun]

Here is my current spec
i5 10400f
motherboard msi h410m pro vh
ram xpg spectrix d60g 2x8gb
GPU power color rx 580 4gb
ssd adata 128gb
psu abkoncore 500w 80+

So I went to upgrade my motherboard to asrock b560m pro 4, when the pc started it got "no signal" and the mobo's vga led is on.
I try to bring it to the computer shop but they cant give any solution. The thing that I know is it still "no signal" when they try my setup on another same mobo and asrock Z series. They also try using another GPU on that mobo and it actually worked! So i know the GPU might not compatible.
But when we put it back to the old mobo msi h410m, it ran well.

So i want to ask here, is rx 580 not supported on b560/up mobo? Or is there something i can do? like GPU driver or bios something like that?

I really want to use this card since it still has good performance and i could save some bucks if this can fixed up.

I truly appreciate your help and comment, thanks!

 

[rgd1101]

what is the full system spec for b560?

 

[noirun]

what is the full system spec for b560?

SPECIFICATION :

Unique Feature
ASRock Super Alloy

• Premium 50A Power Choke
• Sapphire Black PCB
• High Density Glass Fabric PCB

ASRock Intel® 4-Layer Memory POOL (Planes on Outer Layers) Technology
ASRock Steel Slot
ASRock Full Coverage M.2 Heatsink
ASRock Hyper M.2 (PCIe Gen4x4)
ASRock POST Status Checker (PSC)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update & APP Shop
CPU

• Supports 10th Gen Intel® Core™ Processors and 11th Gen Intel® Core™ Processors (LGA1200)
• Digi Power design
• 8 Power Phase design
• Supports Intel® Turbo Boost Max 3.0 Technology

Chipset
- Intel® B560
Memory

• Dual Channel DDR4 Memory Technology
• 4 x DDR4 DIMM Slots
• 11th Gen Intel® Core™ Processors support DDR4 non-ECC, un-buffered memory up to 4800+(OC)*
• 10th Gen Intel® Core™ Processors support DDR4 non-ECC, un-buffered memory up to 4600+(OC)*
• Supports ECC UDIMM memory modules (operate in non-ECC mode)
• Max. capacity of system memory: 128GB**
• Supports Intel® Extreme Memory Profile (XMP) 2.0

**Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows® 32-bit OS. For Windows® 64-bit OS with 64-bit CPU, there is no such limitation.

*11th Gen Intel® Core™ (i9/i7/i5) support DDR4 up to 2933; Core™ (i3), Pentium® and Celeron® support DDR4 up to 2666.
10th Gen Intel® Core™ (i9/i7) support DDR4 up to 2933; Core™ (i5/i3), Pentium® and Celeron® support DDR4 up to 2666.
BIOS

• 128Mb AMI UEFI Legal BIOS with multilingual GUI support
• ACPI 6.0 Compliant wake up events
• SMBIOS 2.7 Support
• CPU Core/Cache, GT, DRAM, VPPM, VCCIN AUX, VCCSA,VCCIO Multi-adjustment