Question Help students learn!!

May 1, 2023
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0
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Hello.
Im a teacher and I want to ask about a problem Our PC has.
Previously Windows 10 32bit was installed on the system and everything was working fine, but recently we upgraded the RAM to 7GB, and in order to be able to use all the RAM (more than 4GB which 32bit systems can), we decided to install the 64bit version of Windows.
Since we installed Windows 10 64-bit, videos and some softwares are played in the form you can see in the screenshots, along with these black line noises.
All the drivers have been updated to the latest version and I installed and tried all the available codecs, but this problem was not solved.
I also tried all the players I could find, you name it, I tried it. ONLY and ONLY the fossil 'Windows media player' and windows 'Movies and TV' could play the videos without these damn Freaking Lines which greatly reduces the image quality and also have a very bad user interface.
AND MOST IMPORTANTLY, kids make fun of me when they see me using them.
And also the softwares problem is still there and many of the softwares we work with have the same problem, which you can see in the second screenshot (that software is just for example)
Is there a solution to this problem that does not involve buying a new graphics card?!! Because I don't think school administrators will spend a cent for this computer anymore...!!
In the following, screenshots and hardware specifications of the system
Thankful.

Screenshots:
Screenshot 1
Screenshot 2
Screenshot 3


System Information Report

Operating System Microsoft Windows 10 Pro
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 3600+
Graphics Card ATI Radeon X1200 Series (1/0 GB)
Memory 1/2 GB Free (6/0 GB Total)
Monitor SyncMaster BX1931N/BX1980NPLUS (1366 x 768 @ 59 Hz)
Disk Storage 432/8 GB Free (1546/3 GB Total)
Audio USB Audio Device
Motherboard ASUSTeK Computer INC. (M2A-VM)
 
When you installed the additional RAM - and 7GB sounds like a really weird total - did you ensure that the additional RAM was matched to the existing RAM? Letting us know the exact part numbers of the RAM sticks is important.

x64 Windows will run in 4GB or RAM, so if your existing RAM was 4GB try removing the new RAM and see whether the problem persists.

Also, are you sure that you didn't disturb the graphics card (or anything else) when you installed the RAM? Try removing and re-seating the graphics card, making sure that there is no dust in the PCIe socket or on the card pins.
 
7gb ram?
exact model of the ram?
Yes, I Gave 1GB to Built in GPU in BIOS Maybe fix the problem (which doesn't) and 6GB is Usable now...

Memory Resource
Total Memory 7/0 GB
Usable Memory 6/0 GB
Used Memory 4/8 GB
Free Memory 1/2 GB
Memory Usage 79%
Physical Memory
Memory Bank Bank0/1
Description Physical Memory 0
Device Locator A0
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM
Physical Memory
Memory Bank Bank2/3
Description Physical Memory 1
Device Locator A1
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM
Physical Memory
Memory Bank Bank4/5
Description Physical Memory 2
Device Locator A2
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM
Physical Memory
Memory Bank Bank6/7
Description Physical Memory 3
Device Locator A3
Capacity 1/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM
 
When you installed the additional RAM - and 7GB sounds like a really weird total - did you ensure that the additional RAM was matched to the existing RAM? Letting us know the exact part numbers of the RAM sticks is important.

x64 Windows will run in 4GB or RAM, so if your existing RAM was 4GB try removing the new RAM and see whether the problem persists.

Also, are you sure that you didn't disturb the graphics card (or anything else) when you installed the RAM? Try removing and re-seating the graphics card, making sure that there is no dust in the PCIe socket or on the card pins.
Yes, They're match I think, all of them are Kingston 800 Mhz 240pin and "KVR800D2N6" Model
And the GPU is built in Integrated, as I told another friend above I Gave 1GB of ram to Built in GPU in BIOS Maybe fix the problem (which doesnt) and 6GB is Usable now...

This is more details of the system specifications:

Operating System
OS Name Microsoft Windows 10 Pro
OS Version 22H2 10.0. 19045.2846
Microsoft DirectX Version DirectX 12
OpenGL Version 10.0.19041.2193 (WinBuild.160101.0800)

Central Processor
CPU Name AMD Athlon(tm) 64 X2 Dual Core Processor 3600+
Number of logical processors 2
Code Name Model 11, Stepping 2
Manufacturer AuthenticAMD
Current Clock Speed 2000 Mhz
Max Clock Speed 2000 Mhz
Voltage 1/2V
External Clock 200 Mhz
CPU ID AMD64 Family 15 Model 75 Stepping 2
Socket Designation Socket AM2
L1 Cache 128 KB
L2 Cache 256 KB

Motherboard
Model M2A-VM
Manufacturer ASUSTeK Computer INC.

GPU
Name ATI Radeon X1200 Series
Code Name RS690
Technology 80 nm
Revision --

Video Adapter
Name ATI Radeon X1200 Series
Video Processor ATI Radeon X1200 Series (0x791E)
Manufacturer ATI Technologies Inc.
Video Architecture VGA
DAC Type Internal DAC(400MHz)
Memory Size 1/0 GB
Memory Type Unknown
Video Mode 1366 x 768 x 4294967296 colors
Current Refresh Rate 59 Hz
Driver Version 8.561.0.0
Driver Date 01/12/2008

Memory Resource
Total Memory 7/0 GB
Usable Memory 6/0 GB
Used Memory 4/8 GB
Free Memory 1/2 GB
Memory Usage 79%

Physical Memory
Memory Bank Bank0/1
Description Physical Memory 0
Device Locator A0
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM

Physical Memory
Memory Bank Bank2/3
Description Physical Memory 1
Device Locator A1
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM

Physical Memory
Memory Bank Bank4/5
Description Physical Memory 2
Device Locator A2
Capacity 2/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM

Physical Memory
Memory Bank Bank6/7
Description Physical Memory 3
Device Locator A3
Capacity 1/0 GB
Speed 667 Mhz
Manufacturer Kingston Technologies Inc.
Data Width 64 bit
Memory Type
Form Factor DIMM
 
AMD dropped driver support for the ATI Radeon X1200 Series IGP 5 years ago, so it's not surprising that hardware acceleration features may not work properly, but old apps that don't support that at all work fine.

See if there are settings in KMPlayer or your VPN software to turn off use hardware acceleration.

Windows also has a slider to adjust levels of hardware acceleration globally under Advanced Display Settings' Troubleshooting tab, but it may not appear if the driver is too old so you might have to resort to registry hacks to disable this.

Keep in mind that disabling this means everything runs in software, so such a weak CPU can also limit image quality and framerate.

As a last resort you can try installing the older Win 8.1 driver from 8 years ago after using DDU, but WindowsUpdate may just push the latest WHQL driver you already have to break things again, unless you disable driver updates