Question Help understand if it's RAM issue

Jul 31, 2021
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So recently i got scammed purchased laptop like new. Download some steam to play a game... Aaaaand after 20 seconds of running the mobile game on PC it turning off.. and little "bep"
It's not overheating !! 70° changed termo and cleaned it but no results.. i was like: maybe it's a ram issue.. turned on chrome and opened like 30-40 apps and laptop turned off as soon as RAm usage was over 92% i runned windows 10 memory test and at 60+% it's shutting down if im watching YouTube its ok.. ever 1-2hr or more no even little proble as soon as i use ram it shots down. Please tell me its ram issue and NOT motherboard (☞ ಠ_ಠ)
 
I wish I could, but no - there are not possible to tell for sure without testing.

If you somehow assume there is RAM fault, then you must replace it with a brand new one. If you happens to have two RAM sticks, it's easier because you can test one at a time and it's very rare two RAM stick get faulty at the same time.
 

Bazzy 505

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Jul 17, 2021
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It would have been great, if you could post the exact model and make of the laptop so we can give more accurate advice.

At a glance it may just as well be memory issue that can be solved by swapping the SO-DIMM, however quite a few laptops have the ram chips soldered directly to motherboard and feature no slots. It's quite common with ultrabook form factor.
 
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