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Help user profile cannot be loaded

Challenger 97

Distinguished
Dec 12, 2010
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Hello,
I cannot log in, it comes up with the user profile service failed the logon and user profile cannot be loaded. Can someone help. Have tried safe mode already.
 

acer0169

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Apr 9, 2009
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Don't post mutiple threads for the same problem - no one wants to help a spammer.

Anyway..

What happened before this error for the first time? Are you on a laptop or PC? Have you installed any new software, hardware?

Need more information before even thinking about answering with a suggestion.
 

Challenger 97

Distinguished
Dec 12, 2010
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18,510
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I was having trouble installing Mcafee total protection so I rang them and they took control over my computer and installed it for me. All was fine until the next day I tried to log on and it came up with this message. It is a laptop and only 18 months old, Toshiba.
 

Challenger 97

Distinguished
Dec 12, 2010
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18,510
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Any suggestions seeings you can't fix it!!!
 

acer0169

Distinguished
Apr 9, 2009
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Sounds like a simple corrupt user account. You can either system restore (start > all programs > accessories > system tools > system restore) and set your computer back to a time before the error, or you can back up as much data as possible, format and reinstall Windows.

Aside from that, you're probably screwed.
 

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