Help user profile cannot be loaded

Challenger 97

Distinguished
Dec 12, 2010
3
0
18,510
Hello,
I cannot log in, it comes up with the user profile service failed the logon and user profile cannot be loaded. Can someone help. Have tried safe mode already.
 

acer0169

Distinguished
Don't post mutiple threads for the same problem - no one wants to help a spammer.

Anyway..

What happened before this error for the first time? Are you on a laptop or PC? Have you installed any new software, hardware?

Need more information before even thinking about answering with a suggestion.
 

Challenger 97

Distinguished
Dec 12, 2010
3
0
18,510
I was having trouble installing Mcafee total protection so I rang them and they took control over my computer and installed it for me. All was fine until the next day I tried to log on and it came up with this message. It is a laptop and only 18 months old, Toshiba.
 

Challenger 97

Distinguished
Dec 12, 2010
3
0
18,510


Any suggestions seeings you can't fix it!!!
 

acer0169

Distinguished
Sounds like a simple corrupt user account. You can either system restore (start > all programs > accessories > system tools > system restore) and set your computer back to a time before the error, or you can back up as much data as possible, format and reinstall Windows.

Aside from that, you're probably screwed.