Question [HELP] WD Elements 1023 2TB access denied.

Jul 25, 2023
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Hello. I have this WD Elements 1023 2TB that I haven't used for years. I decided to use it now but somehow I can not access it.

It doesn't show up on my HDD List on my computer but it is recognized in "Device Manager". On the other hand, when I check the "Disk Management", It shows "Online" but not initialized. When I tried to initialized it, it says, "Access Denied". Regardless whether I select MBR or GPT.

Here are some screenshots of some of my troubleshooting including Command Prompt.


Option 1: Disk Management
hnuc8bN.jpg

Uod6j6y.jpg
(this occurs when I try to initialize it with either GPT or MBR)

Option 2: Device Manager
yvndgS3.jpg
(I tried to uninstall and reinstall it via device manager but the problem still insist.)

Option 3: Via Command Prompt
eJoDtFM.jpg

as you can see, it fails to clear the attributes. even converting it, it says access denied.

These are the methods I tried to solve the issue but no luck so far. I hope you can help me.
 
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The drive appears to have failed. (The capacity is being reported as 2TiB rather than 2TB.)

Can you show us a SMART report with CrystalDiskInfo?
It doesn't show on CrystalDiskInfo see image attached.

sOx3vSz.jpg

the 2TB WD Elements is not there.