HELP !, wierd fan noise from msi 7850 ?

al2xhds

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hi, my gpu ( msi 7850) is making a slight high pitched noise and when you stop the fan completely it stops the noise so what does this mean, please help :(
 

al2xhds

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it sounds like its scraping against something,
 

al2xhds

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al2xhds

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tbh i have a rough idea on how to take it apart but i wouldn't try so is their a tutorial on how to take it apart
 

al2xhds

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nah its nothin like that, it sounds like a loose fan
 

eatmypie

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Would you be willing to rma the card? you might not have a video card for a few weeks but most well known video card manufacturers will honor an rma for a loose fan or coil whine issue
 

al2xhds

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what would i say to msi about my problem and they will do something about it
 

eatmypie

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You could call them and describe your issue they will go through a timely process of going through the obvious issue's possible, and then they will reefer you over to rma. you fill out their thing pay for a way to ship it and then they send it back within about 2 to 3 weeks of arrival. I normally just call to make sure there's a chance for them to rma it. I forgot to with one of my older video cards, so I always like to clarify on both ends from the manufacture and the owner. cleaning the fans would possibly work but then you risk loosing a chance to rma your card, and 90% of the time they just say yeah it's bad and send you a brand new card
 

al2xhds

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do you know msi number
 

eatmypie

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USA

MSI Computer Corp. (L.A. Office)
Address: 901 Canada Court, City of Industry, CA 91748
Tel: 1-626-913-0828

Technical Support:
- AIO & Notebook: 1-888-447-6564
Hours: Mon-Fri (6:00AM - 6:00PM PST)
- VGA & Motherboard: 1-626-271-1004
Hours: Mon-Fri (9:00AM - 6:00PM PST)
Customer Service / RMA: 1-626-271-1004
Online Customer Service
Sales Department: 1-626-913-0828 Press 1
USsales@msi.com
Marketing Department: 1-626-913-0828 Press 2
usmarketing@msi.com
Rebate Center:
Online Customer Service

FAX:
Technical Support & RMA: 1-626-581-1551
Sales & Marketing: 1-626-913-0818
HR Department: 1-626-913-0819
Accounting Department: 1-626-913-0897
website: http://us.msi.com
 

al2xhds

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ive tried calling but it just immediatyl goes off, i live in the u.k
 

eatmypie

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Ah you want the international line then go here, http://www.msi.com/language/ select your country and send them an email about your problem or see if they have the contact info there or contact who you bought the card from